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Author Topic: Blue screen at startup  (Read 12171 times)

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kizzle

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Blue screen at startup
« on: September 06, 2004, 01:08:50 PM »
I installed windows service pack 2 for windows XP and now I every time I turn on the computer i get this blue screen that says something about winsrv being missing and reinstalling might fix the problem even when I start in safe mode. I went to the microsoft website and I don't understand one thing the site says. Can somebody explain to me how to fix this in a way a non-computer geek can understand and will my hard drive be saved? Oh yeah. Reformatting the hard drive is not an option.
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Raptor

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Re: Blue screen at startup
« Reply #1 on: September 06, 2004, 01:14:59 PM »
What is the exact error and where is the link to the article?

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dl65

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    Re: Blue screen at startup
    « Reply #2 on: September 06, 2004, 01:26:15 PM »
    kizzle......Will your pc get past the error message and let you start up windows XP?

    let us know

    dl65  ???
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    kizzle

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    Re: Blue screen at startup
    « Reply #3 on: September 06, 2004, 01:33:29 PM »
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    kizzle

    • Guest
    Re: Blue screen at startup
    « Reply #4 on: September 06, 2004, 01:35:01 PM »
    sorry for postin two times in a row but i can't edit my last post and i wasn't  thinking.
    I can't get past the error message and start windows xp
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    dl65

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      Re: Blue screen at startup
      « Reply #5 on: September 06, 2004, 01:39:15 PM »
      kizzle.....and you have the same situation when trying to start in safe mode .....it will not start ......

      dl65  ???
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      If you don't know the answer, it isn't a dumb question.

      kizzle

      • Guest
      Re: Blue screen at startup
      « Reply #6 on: September 06, 2004, 01:42:05 PM »
      Yes, I can't get past the error message even in start mode.
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      dl65

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        Re: Blue screen at startup
        « Reply #7 on: September 06, 2004, 01:42:39 PM »
        kizzle.....Is this exactly the message you had displayed?

        SYMPTOMS
        After you install Microsoft Windows XP Service Pack 2 (SP2), your computer repeatedly restarts with the following Stop error:

        A problem has been detected and Windows has been shut down to prevent damage to your computer...
        Technical information:
        STOP: c0000135 {Unable To Locate Component}
        This application has failed to start because winsrv was not found. Re-installing the application may fix this problem.

        dl65  ???
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        If you don't know the answer, it isn't a dumb question.

        kizzle

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        Re: Blue screen at startup
        « Reply #8 on: September 06, 2004, 01:43:25 PM »
        Ermmm... I ment safe mode.
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        kizzle

        • Guest
        Re: Blue screen at startup
        « Reply #9 on: September 06, 2004, 01:44:39 PM »
         It just says...
        STOP: c0000135 {Unable To Locate Component}
        This application has failed to start because winsrv was not found. Re-installing the application may fix this problem.
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        dl65

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          Re: Blue screen at startup
          « Reply #10 on: September 06, 2004, 01:46:01 PM »
          kizzle.....tell us exactly how you attempted to start in "Safe Mode"

          dl65  ???
          « Last Edit: September 06, 2004, 01:46:14 PM by dl65 »
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          dl65

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            Re: Blue screen at startup
            « Reply #11 on: September 06, 2004, 01:47:33 PM »
            kizzle...sorry about all the questions but it may help....

            dl65  ???
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            kizzle

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            Re: Blue screen at startup
            « Reply #12 on: September 06, 2004, 01:53:32 PM »
            i pressed f8 once i turn on the computer.
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            dl65

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              Re: Blue screen at startup
              « Reply #13 on: September 06, 2004, 02:12:12 PM »
              kizzle....ok....just wanted to be sure....Here's what I think you should try....
              Insert the Windows XP startup disk in your floppy disk drive or insert the Windows XP CD in the CD drive or in the DVD drive, and then restart your computer.

              Note When you receive the following message, press a key to start your computer from the Windows XP CD:

              Press any key to boot from CD

              Note Your computer must be configured to start from the CD drive or the DVD drive. For more information about how to configure your computer to start from the CD drive or the DVD drive, see the documentation that came with your computer or contact the computer manufacturer.
              When you receive the Welcome to Setup message, press R to start the Recovery Console.

              NoteMultiple options will appear on the screen.
              Select the Windows XP installation in question.

              Note You must select a number before you press ENTER, or the computer will restart. Typically, only the 1: C:\Windows selection is available.
              If you are prompted to type an administrator password, do so. If you do not know the administrator password, press ENTER. (Typically, the password is blank.)

              Note You will not be able to continue if you do not have the administrator password.
              At the command prompt, type cd $ntservicepackuninstall$\spuninst, and then press ENTER.

              Note After you complete this step, you cannot stop the removal process.
              At the command prompt, type batch spuninst.txt, and then press ENTER.

              Note The Spuninstal.txt file appears. As the file scrolls down, you will see errors and files being copied. This is normal behavior.
              After Windows XP SP2 is removed, type exit, and then press ENTER.
              Restart your computer in Safe Mode. To do this, press F8 as the computer restarts.
              Note After you restart, the system may lock up with a black screen. (Your mouse will work.) In this case, restart again by turning the computer off and then back on. The second restart will let you to log on.
              When your computer restarts, Windows Explorer (Explorer.exe) does not run, and the Windows icons and the Start button are unavailable. To resolve this problem, follow these steps:
              Press CTRL+ALT+DEL to start Task Manager.
              Click File, and then click New Task (Run...).
              In the Open box, type regedit, and then click OK.
              Locate and then click the following registry subkey:
              HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcSs

              On the right side of the viewing pane, right-click ObjectName, click Modify, type LocalSystem in the Value data box, and then click OK.
              Restart your computer


              You will have to change the boot sequence in the bios ....to enter the bios.....restart the pc and as soon as it starts ....press the delete key and this should get you into the bios.....once in the bios you have to change the boot sequence so that the cd drive is the 1st option...
              let me know if you under stand going into bios ...

              dl65
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              merlin_2

              • Guest
              Re: Blue screen at startup
              « Reply #14 on: September 07, 2004, 12:16:29 PM »
              have you added new hardware to your pc?
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