cannot open any document in MS Word 2000

[dorothyroeder]

It says, "Leave this option set to  No  so the BIOS handles all Plug and Play operation."

At first it sounded like the opposite of that to me also until I read further.

[dorothyroeder]

I went to the Creative website and used their auto download analyzer. It said I have everything I should.

there must be some other place where sound is switched on or off?

[soybean]

Well, sometimes the most basic points need to be reviewed.  Do your speakers have their own power switch?  If so, are they turned on?  Do your speakers have their own volume control?  IF so, have you tried adjusting it?  

Are you absolutely sure your speakers are connected to the right connector on your computer? If your computer originally had onboard sound and you later added a sound card, you'll have two sets of connectors for speakers, mic, line in, etc.  The onboard set would not work if onboard sound is disabled in the BIOS.

[dorothyroeder]

I checked all that first thing. Nothing has changed. I have added nothing to the original setup except the RAM. The light in the speaker controls knob is lit.

[dorothyroeder]

It is fixed. I called Dell. They still helped even though the warranty has long ago expired. This time when I looked at the devices an unknown one had appeared. Don't know where it was hiding. I sure didn't see it before. Anyway I installed it and now I have sound.

My only remaining problem is the font installation.

[GX1_Man]

All Dell bad-mouthers should note this post!

Again, the part after the joystick installation that baffled you was the key.