Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: LCD monitor resolution stretching problem.  (Read 6464 times)

0 Members and 1 Guest are viewing this topic.

eyeofnone

  • Guest
LCD monitor resolution stretching problem.
« on: July 31, 2006, 10:04:54 PM »
I'm having a problem with my new monitor.  Everything I view regardless of the resolution (it goes up to 1280x1024) looks stretched vertically.  Videos, webpages, whatever's being viewed.  For instance, this:

which should look like a square for the rest of you looks like a vertically stretched rectangle to me.  I never had this problem on my previous, very old CRT.

I'm using Windows XP on a Compaq SR1020NX.  The monitor is an Acer AL1917ABMD.  My display properities say "Plug and Play Monitor on Intel(R) 82845G/GL/GE/PE/GV Graphics Controller"

Is this a problem with my monitor, my system or... what could it be?  Thanks.

Neil



    Expert
  • Fear me Track. Noone can escape my wrath.
  • Thanked: 3
    Re: LCD monitor resolution stretching problem.
    « Reply #1 on: August 01, 2006, 03:07:51 AM »
    Move your mouse around the edges of the screen. Is there any of the screen "missing" off the edges? If the whole screen is still visible, you probably have some kind of funny shaped monitor :-?

    eyeofnone

    • Guest
    Re: LCD monitor resolution stretching problem.
    « Reply #2 on: August 02, 2006, 12:17:19 AM »
    Quote
    Move your mouse around the edges of the screen. Is there any of the screen "missing" off the edges? If the whole screen is still visible, you probably have some kind of funny shaped monitor :-?
    Actually, yes.  When I move my mouse around the screen on the bottom and right sides the cursor goes past the border to where it's almost invisible, if that's what you meant.

    panboy



      Adviser

    • Its all just a twisted game of cat and mouse
    • Thanked: 4
      Re: LCD monitor resolution stretching problem.
      « Reply #3 on: August 02, 2006, 02:21:27 AM »
      You must have the Monitor Configured wrong, Using the buttons on its Front,

      You just need to go into the Monitors On screen Menu, and change the Display Sizes, you need to Stretch it on the Horizontal, and Squash it on the Vertical
      Wields The Mighty Hammer of Computer Justice

      eyeofnone

      • Guest
      Re: LCD monitor resolution stretching problem.
      « Reply #4 on: August 02, 2006, 03:08:41 AM »
      Quote
      You must have the Monitor Configured wrong, Using the buttons on its Front,

      You just need to go into the Monitors On screen Menu, and change the Display Sizes, you need to Stretch it on the Horizontal, and Squash it on the Vertical
      Well, using the on-screen menu by navigating with the buttons I'm only able to move the screen vertical or horizontal, not stretch anything, just change its position.  Is there a Windows control pannel system way to alter what you're talking about?
      « Last Edit: August 02, 2006, 03:09:12 AM by eyeofnone »

      panboy



        Adviser

      • Its all just a twisted game of cat and mouse
      • Thanked: 4
        Re: LCD monitor resolution stretching problem.
        « Reply #5 on: August 02, 2006, 03:46:59 AM »
        Not on most monitors, it that monitor came with a Driver disk try installing it, it may have some advanced options

        But for the Most part , you should be able to Stretch your screen with the OSD , you may just be over looking the option
        Wields The Mighty Hammer of Computer Justice

        eyeofnone

        • Guest
        Re: LCD monitor resolution stretching problem.
        « Reply #6 on: August 02, 2006, 05:34:26 AM »
        Quote
        Not on most monitors, it that monitor came with a Driver disk try installing it, it may have some advanced options

        But for the Most part , you should be able to Stretch your screen with the OSD , you may just be over looking the option
        No driver disc, and nope, I'm using the OSD properly, toggling with every little option even if seems irrelevant, consulting the manual, etc.  

        Nitro

        • Guest
        Re: LCD monitor resolution stretching problem.
        « Reply #7 on: August 02, 2006, 05:40:51 AM »
        Quote
        I'm using the OSD properly, toggling with every little option even if seems irrelevant, consulting the manual, etc.  

        Have you tried setting to default?

        Neil



          Expert
        • Fear me Track. Noone can escape my wrath.
        • Thanked: 3
          Re: LCD monitor resolution stretching problem.
          « Reply #8 on: August 02, 2006, 06:56:47 AM »
          LCD monitors should come with an autoadjust. What is your monitor's name?

          Nitro

          • Guest
          Re: LCD monitor resolution stretching problem.
          « Reply #9 on: August 02, 2006, 11:54:19 AM »
          Quote
          LCD monitors should come with an autoadjust. What is your monitor's name?

          I'm guessing that question is directed to eyeofnone?

          If so he said before its a Acer AL1917ABMD

          Neil



            Expert
          • Fear me Track. Noone can escape my wrath.
          • Thanked: 3
            Re: LCD monitor resolution stretching problem.
            « Reply #10 on: August 02, 2006, 12:03:03 PM »
            Looking at screenshots, there are 4 buttons on the front. One of these MUST be autoadjust?

            Nitro

            • Guest
            Re: LCD monitor resolution stretching problem.
            « Reply #11 on: August 02, 2006, 01:55:51 PM »
            Quote
            Looking at screenshots, there are 4 buttons on the front. One of these MUST be autoadjust?

            He can get onto the on screen menu.

            On my lcd i've got 5 buttons : menu, brightness, darkness, ESC and then power button.

            In my menu there is a button for factory reset and also autoadjust, Maybe eyeofnone's is simliar?

            eyeofnone

            • Guest
            Re: LCD monitor resolution stretching problem.
            « Reply #12 on: August 02, 2006, 09:38:31 PM »
            I've used auto adjust.  I've also reset to factory settings, everything.  Nothing works.

            Neil



              Expert
            • Fear me Track. Noone can escape my wrath.
            • Thanked: 3
              Re: LCD monitor resolution stretching problem.
              « Reply #13 on: August 03, 2006, 06:30:45 AM »
              If you're able to, what about sending us a photograph?

              Nitro

              • Guest
              Re: LCD monitor resolution stretching problem.
              « Reply #14 on: August 03, 2006, 06:51:42 AM »
              Quote
              I've used auto adjust.  I've also reset to factory settings, everything.  Nothing works.

              It sounds silly but have you checked all the cables?

              eyeofnone

              • Guest
              Re: LCD monitor resolution stretching problem.
              « Reply #15 on: August 03, 2006, 07:17:33 AM »
              All the cords are fine, of course.

              Quote
              If you're able to, what about sending us a photograph?
              Of what I'm seeing?  

              I finally was able to get through to Acer yesterday and they seemed a little befuddled, saying it might be a video card problem or the monitor, so I tried it out on a different system, had the same results, so I'm going to try and send it back today.

              eyeofnone

              • Guest
              Re: LCD monitor resolution stretching problem.
              « Reply #16 on: August 03, 2006, 07:24:44 AM »
              Double post.
              « Last Edit: August 03, 2006, 07:26:03 AM by eyeofnone »

              Neil



                Expert
              • Fear me Track. Noone can escape my wrath.
              • Thanked: 3
                Re: LCD monitor resolution stretching problem.
                « Reply #17 on: August 03, 2006, 07:35:35 AM »
                Is that a photograph or a screenshot? Because if it is a screenshot, it will look fine on our monitors!

                eyeofnone

                • Guest
                Re: LCD monitor resolution stretching problem.
                « Reply #18 on: August 03, 2006, 07:49:58 AM »
                Ahhh.  Now I have a new problem.

                Ugh.  I was toggling with various control pannel settings pertaining to monitors to try and see if maybe there was some button that would fix it before sending it in, and I went through this: Display Properties -> Settings -> Advanced -> Intel(R) Extreme Graphics -> Graphics Properties -> Devices -> Monitor Settings -> Basic

                Then adjusted the brightness and contrast somewhat, the contrast wouldn't return back for some reason so I hit "cancel" and now for some reason my computer looks hardcore blue discolored like this:


                And I can't get it back.  Help.
                « Last Edit: August 03, 2006, 07:53:57 AM by eyeofnone »

                Neil



                  Expert
                • Fear me Track. Noone can escape my wrath.
                • Thanked: 3
                  Re: LCD monitor resolution stretching problem.
                  « Reply #19 on: August 03, 2006, 09:16:38 AM »
                  You are sending screenshots and not photos, so they look completely fine to us, because our monitors are not the ones with the problem!
                  « Last Edit: August 03, 2006, 09:16:48 AM by Neil »

                  panboy



                    Adviser

                  • Its all just a twisted game of cat and mouse
                  • Thanked: 4
                    Re: LCD monitor resolution stretching problem.
                    « Reply #20 on: August 03, 2006, 09:27:04 AM »
                    What He Said ^^^^

                    But nicer
                    Wields The Mighty Hammer of Computer Justice

                    Rob Pomeroy



                      Prodigy

                    • Systems Architect
                    • Thanked: 124
                      • Me
                    • Experience: Expert
                    • OS: Other
                    Re: LCD monitor resolution stretching problem.
                    « Reply #21 on: August 03, 2006, 12:47:25 PM »
                    If the monitor behaves identically on a different system, with the proper "drivers" for the monitor installed, I think you can reasonably safely say that the monitor has a fault.  It shouldn't be this hard to configure such a generic monitor.  Contact your supplier for further assistance.
                    Only able to visit the forums sporadically, sorry.

                    Geek & Dummy - honest news, reviews and howtos

                    eyeofnone

                    • Guest
                    Re: LCD monitor resolution stretching problem.
                    « Reply #22 on: August 04, 2006, 12:02:28 AM »
                    Yeah, sorry about the screenshots.  I didnt' realize, but I see now.  Anyway, I fixed the color and sent in the monitor today.  Thanks for the help everyone, though.