Author Topic: No driver for Multimedia audio device (Read 11248 times)

magic_plank · « **on:** August 10, 2006, 07:00:28 AM »

I recently did a fresh install of windows 98 on a pc. There is no sound except for the PC beeper.
I went to Control Panel>Add new hardware and it detected "PCI Multimedia Audio Device" Which I understand is the generic term for an audio device which it doesn't recognise. I have onboard audio, but I have no idea what it is called. How do I find out and where can I get the drivers?
//Edit
I am running Windows 98 first edition
500mhz Celeron
62mb RAM

steelegbr · « **Reply #1 on:** August 10, 2006, 07:24:53 AM »

Do you have any details on the model of the PC or the motherboard?

magic_plank · « **Reply #2 on:** August 10, 2006, 07:43:00 AM »

no, sorry. Not without opening it up

Michael · « **Reply #3 on:** August 10, 2006, 07:43:55 AM »

Yours is a cloned combination and not any model by manufacturers like Dell/HP/Acer?
Do you have an internal voice modem?

magic_plank · « **Reply #4 on:** August 10, 2006, 07:52:26 AM »

Its a fairly old Tiny brand PC clone. Doesn't state if it is a specific model. I do have a PCI modem, but it has no output for sound.

GX1_Man · « **Reply #5 on:** August 10, 2006, 08:30:43 AM »

Download Everest Home, run the report and post the contents of the file here. We can figure it out to get you fixed up.

http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml

magic_plank · « **Reply #6 on:** August 10, 2006, 09:53:19 AM »

burnt everest onto a cd and used it, Under multimedia/audio it had:
//edit, sorry, typo;

Intel 82801AA I/0 controller hub AC'97 Audio Adapter [B-1]

now I know what it is, where can I ge a driver?

magic_plank · « **Reply #7 on:** August 10, 2006, 10:21:05 AM »

found a driver, now trying to get it to work...

magic_plank · « **Reply #8 on:** August 10, 2006, 10:29:50 AM »

OK, I used the driver I found here:

http://www.soundcard-drivers.com/drivers/130/130168.htm

And installed it, but it still doesn't work. Clicking multimedia in the control panel reveals that there are no sound devices detected, and when I click on Add New Hardware, The PCI Multimedia audo device now has a new name (something like crystalwave or something) has a new icon (A multimedia symbol)and is detected as new but uninstalled harware, becasue the driver has a problem. Windows recommends reinstalling the driver, which does not work.

Help!

GX1_Man · « **Reply #9 on:** August 10, 2006, 12:38:31 PM »

Is that what I told you to do? No. If it is an onboard AC97 you have to locate the motherboard and use the drivers made for it. You did not post the motherboard model, or the report that was asked for, so we are stuck until you do.

magic_plank · « **Reply #10 on:** August 10, 2006, 02:14:09 PM »

Sorry.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

   Version EVEREST v2.20.405
   Homepage http://www.lavalys.com/
   Report Type Report Wizard
   Computer MATTYCELERON (98, Celeron 500mhz, 60mb RAM)
   Generator Matthew Moran
   Operating System Microsoft Windows 98 4.10.1998 (Win98 Retail)
   Date 2006-08-10
   Time 21:10

--------[ Summary ]-----------------------------------------------------------------------------------------------------

   Computer:
   Operating System Microsoft Windows 98
   OS Service Pack -
   DirectX 4.05.01.9800 (DirectX 5.2)
   Computer Name MATTYCELERON (98, Celeron 500mhz, 60mb RAM)
   User Name Matthew Moran

   Motherboard:
   CPU Type Intel Celeron-A, 500 MHz
   Motherboard Name Unknown
   Motherboard Chipset Intel Whitney i810
   System Memory 64 MB
   BIOS Type AMI (10/28/99)
   Communication Port Communications Port (COM1)
   Communication Port Communications Port (COM2)
   Communication Port Printer Port (LPT1)

   Display:
   Video Adapter Standard PCI Graphics Adapter (VGA) (64 KB)
   3D Accelerator Intel i752
   Monitor Dell E771p [17" CRT] (93CUR16BB1TV)

   Multimedia:
   Audio Adapter Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter [B-1]

   Storage:
   IDE Controller Primary IDE controller (single fifo)
   IDE Controller Secondary IDE controller (single fifo)
   IDE Controller Standard Dual PCI IDE Controller
   IDE Controller Standard IDE/ESDI Hard Disk Controller
   SCSI/RAID Controller AdvanSys PCI SCSI Host Adapter
   Floppy Drive GENERIC NEC FLOPPY DISK
   Disk Drive GENERIC IDE DISK TYPE47
   Optical Drive MITSUMI CD-ROM FX4820T!B (48x CD-ROM)
   SMART Hard Disks Status Unknown

   Partitions:
   C: (FAT32) 6169 MB (5904 MB free)

   Input:
   Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
   Mouse PS/2 Compatible Mouse Port

   Network:
   Network Adapter PPP Adapter.
   Network Adapter PPP Adapter.
   Modem Parallel cable on LPT1
   Modem Serial cable on COM1
   Modem Serial cable on COM2

   Peripherals:
   USB1 Controller Intel 82801AA I/O Controller Hub - USB Controller [B-1]

--------[ DMI ]---------------------------------------------------------------------------------------------------------

  [ BIOS ]

   BIOS Properties:
   Vendor American Megatrends Inc.
   Version 62710
   Release Date 05/20/99
   Size 512 KB
   Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
   Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
   Supported Standards DMI, APM, ACPI, ESCD, PnP
   Expansion Capabilities ISA, PCI, USB

  [ System ]

   System Properties:
   Manufacturer Micro-Star Inc.
   Product MS-6178
   Version 0000000
   Serial Number 00000000
   Wake-Up Type Modem Ring

  [ Motherboard ]

   Motherboard Properties:
   Manufacturer Micro-Star Inc.
   Product MS-6178
   Version 1.0
   Serial Number 00000000

magic_plank · « **Reply #11 on:** August 10, 2006, 02:15:43 PM »

And now a selection----

[ On-Board Devices / Intel Corporation ]

   On-Board Device Properties:
   Description Intel Corporation
   Type Video

  [ On-Board Devices / AC97 Audio ]

   On-Board Device Properties:
   Description AC97 Audio
   Type Sound

  [ On-Board Devices / AC97 Modem ]

   On-Board Device Properties:
   Description AC97 Modem

If you want more, ask and I'll post it...It's pretty long.

GX1_Man · « **Reply #12 on:** August 10, 2006, 04:50:05 PM »

OK, well I see it is a Celeron motherboard with an i810 video adapter, very common for that era, but we still don't know the specific motherboard.

Try running Belarc Adviso (free at www.belarc.com) and see what is on the top right of the report page. It should have your motherboard listed there.

Post that screem here.

magic_plank · « **Reply #13 on:** August 10, 2006, 04:58:35 PM »

ok, Belarc Adviso gives the specific motherboard;

Board: Micro-Star Inc. MS-6178 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 62710 05/20/99

GX1_Man · « **Reply #14 on:** August 10, 2006, 05:28:24 PM »

The MSI site is slow right now, but you can stay after it until you get the right audio driver for that board. Here is the main download page:

http://www.msicomputer.com/support/TechSupport.asp

magic_plank · « **Reply #15 on:** August 11, 2006, 05:41:01 AM »

I cant find it...a search for my specific board turnns up nothing, but i dont know the name of the series.

GX1_Man · « **Reply #16 on:** August 11, 2006, 08:00:30 AM »

Try here:

http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=116&kind=1

magic_plank · « **Reply #17 on:** August 11, 2006, 08:51:56 AM »

Ok, I wasn't sure what to download, so I downloaded the sound driver. It didnt look like mine but I fugured it was wirth a try, however, once I had downloaded it I tried to run it, I get a load of questionmarks where it looks like there should be text, and what looks like the install directory is listed as

C:\Program Files\Mozilla Firefox

What should I do next? I'm at a loss....

GX1_Man · « **Reply #18 on:** August 11, 2006, 09:29:32 AM »

That sound driver is the one listed for that motherboard model.

Check to see where you are downloading it to. Why not just make a new directory call Stuff and put it there?

magic_plank · « **Reply #19 on:** August 11, 2006, 09:57:55 AM »

ok, I extracted it to a new directory, and ran the setup file. An error message pops up saying
"Software not supported by this OS"
I downloaded the 9x/ME/2000/xp file, not the NT one.

magic_plank · « **Reply #20 on:** August 11, 2006, 05:17:54 PM »

Ive been searching for hours, I heard of the i810_audio driver, but can't find anywhere to download it. Intel support site does not have a generic AC '97 audio driver, I have to know the chipset of my board, how do I find out?

GX1_Man · « **Reply #21 on:** August 11, 2006, 05:41:03 PM »

Quote

ok, Belarc Adviso gives the specific motherboard;

Board: Micro-Star Inc. [highlight]MS-6178 1.0[/highlight]Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 62710 05/20/99

You already know the board.

magic_plank · « **Reply #22 on:** August 16, 2006, 08:21:18 AM »

Sorry for the late reply, I was away.

After looking closer, I see that intel only supports intel boards, and recommends going to the manufacturers website, which I already have but to no avail.

So, I have tried to directly contact MSI, they offered email address for sales (no) marketing (no) and website enquiries (no, but close enough)

So i have emailed the webmaster in a last ditch attempt to sort this out. This is the last driver I need to get my system completely functional and its taking the longest to find

magic_plank · « **Reply #23 on:** August 16, 2006, 12:03:46 PM »

ok, I got a reply, and after specifically asking for one that was compatible for windows 98 first edition, I go t the same one GX_1 linked me to which doesn't support it.

heeeeeeeelp

I shall be old and grey before I sort this out

GX1_Man · « **Reply #24 on:** August 16, 2006, 03:45:56 PM »

Try www.driverguide.com

Registration is free and painless. Have all appropriate model numbers nearby.

magic_plank · « **Reply #25 on:** August 16, 2006, 04:40:23 PM »

This was the first place I looked. I'm not a member, but downloads are free if you choose to view a series of ads instead. I couldn't find anything for me

GX1_Man · « **Reply #26 on:** August 16, 2006, 04:45:28 PM »

Quote

ok, I got a reply, and after specifically asking for one that was compatible for [highlight]windows 98 first edition[/highlight], I go t the same one GX_1 linked me to which doesn't support it.

This may continue to be a problem for you.

2k_dummy · « **Reply #27 on:** August 16, 2006, 05:06:06 PM »

Go here:
http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=116&kind=1
Scroll to bottom of page and try that driver (9x/me.....)

magic_plank · « **Reply #28 on:** August 17, 2006, 05:00:47 AM »

Thats the one that I was linked to.

I cant afford an upgrade of OS, but I was thinking I could get an old sound card that has support for windows 98?

he problem there would be finding one and a driver.

magic_plank · « **Reply #29 on:** August 17, 2006, 01:53:06 PM »

Recieved an email today after further correspondance with MSI;

Quote

Dear Matthew,

I believe you need at least Windows 98SE. We have some old driver CDs
around.

Please send a SAE to:

<address removed>

Please include a copy of this email with your letter. And we will post one
to you.

Progress, I suppose

GX1_Man · « **Reply #30 on:** August 17, 2006, 03:29:41 PM »

Quote

I believe you need [highlight]at least Windows 98SE[/highlight]. We have some old driver CDs around.

That is going to be a common problem with an OS that old.

magic_plank · « **Reply #31 on:** August 17, 2006, 03:39:51 PM »

Tell me about it, but i make do, cos there's not much else I can do.

I'm fairly used to it, working with old computers.

magic_plank · « **Reply #32 on:** August 19, 2006, 11:32:11 AM »

Sent off for disk today, about 5 seconds after I put it in the letter box, I remembered that Royal Mail had changed their pricing system...I think the 1st class stamp I put on it barely covers it...We shall see!

magic_plank · « **Reply #33 on:** August 26, 2006, 06:05:11 AM »

Disks arrived today. Setup file gave error message saying that my OS wasn't compatible again! However, after some thorough browsing, I did manage to find the install file for a Realtek AC97 driver. It was the closest one on the disk, what with it holding hundreds of different drivers. Installed without a hitch, and I finally heard beautiful music out of my speakers!

Thankyou all for all your help. It is appreciated

Computer Hope Forum

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Author Topic: No driver for Multimedia audio device (Read 11248 times)

magic_plank

steelegbr

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Michael

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GX1_Man

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GX1_Man

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GX1_Man

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2k_dummy

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