Sorry, new to this.
I'm using WinXP. Not sure what malware is. And no, I'm not in safe mode, and I do have system restore on.
I'd hate to do a restore and lose a bunch of stuff. But, if I have to I guess...
No, you didn't understand. Malware includes virus, spyware and trojans. WHat are you using forprotection.
No scan is done correctly unless you boot into safe mode (F8 when the computer starts, before the WIndows logo).
If you do this without System Restore turned off, there is a chanvce that you can just reinfrect yourself. This does not affect your data.
http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405Do all of this and run CCleaner (free download at
www.ccleaner.com)
Then try this:
Reset everything and see if that helps:
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all 4 security zones to Default
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Privacy
6. Restore 1 Default button
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced
6. Restore 1 Default button
You may need to do the following as well
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Remove cookies, temporary files and history
Kudos to Raptor and Fed.