Window will not shut off completely

[Sammeke]

I have PC with :
Windows XP Proffesional editon
(Service Pack1)
AMD DUron Processor 700 Mhz
memory 640 mb
Mainboard 8363-686A(KT7[A][-RAID[,KT7E)

Everything goes really well until I try to shut down. The computer commences shutdown,
first screen:your preferences are being ...
he goes on to the next screen (windows will be shut off) and stays there.
I have to restart the computer and after restart he will shut down normally.

Regards
(translated from Flemish)

[yesterday]

run a system restore this happened to me but after the restore it was sorted.

[patio]

I would also strongly suggest DLoading and installing SP2...it is a major OS update not just a security patch as most people think.

patio.   8-)

[Neil]

memory 640 mb

Should this be 64mb?

[Sammeke]

Tune Up system information says:

AMD Duron (tm)Processor 700 Mhz
L2 cache: 64 Kb
memory 640 MB 80% used

[GX1_Man]

Has it always been this way? If not, when did it start?

[Sammeke]

It started about a year ago;
I've asked several people to help, but until now no one as found the reason.

It happens almost allways. 95 out of 100 times. The other five times he just shuts off normally. I havent found a pattern in the proces  (
I think that an application keeps running in the background. But i dont know how to find it, or how to shut it off  

[Fed]

I would also strongly suggest DLoading and installing SP2...it is a major OS update not just a security patch as most people think.

patio.   8-)

Windows Update gets my vote too.

[Sammeke]

Im a bit worried about installing SP2. I'm not shure i can configure it right. The info from microsoft is not exactly clear, easy and comforting. But I'll try to find someone who can help me.

[ale52]

SP2 isn't that hard to install.  It's usually automated so that you have to make a few simple choices and it runs itself.

You DO want to back  up any data you've created...just in case.  Beings we don't know what's on your system there is the possibility that installing SP2 will break it.  Hence, back up your stuff first.

Alan <><  

[GX1_Man]

Im a bit worried about installing SP2. I'm not shure i can configure it right. The info from microsoft is not exactly clear, easy and comforting. But I'll try to find someone who can help me.

You click one button to start the install. What's so difficult with that?

[patio]

Below is a comprehensive pre SP2 installation checklist...

( Thanx to Guitar Man )

http://www3.telus.net/dandemar/spackins.htm

patio.   8-)

p.s. Follow ALL the instructions...

[Sammeke]

Thank you very much Patio. I feel a bit surer now )

[patio]

You are more than Welcome...let us know how you get on.