fax modem

[robin2006]

I have a laptop with an inbuilt fax modem. I deleted the fax files I believe when I was in the Control Panel removing / adding windown component. I checked on the Fax box hoping to restore the fax function. THen it asked me to insert  XP Home Edition Service Pack 2 CD. I got this laptop from someone and I was not given the Pack 2 CD - Is there other way I can get the fax modem to work? are there other ways to get teh fax files from somewhere.. ANy suggestions would be appreciated thank you kindly

[ale52]

How old is the laptop?  What brand?  Do you have any data on it yet?  It would be helpful if you can give us more information.

Alan <><

[robin2006]

Hello

thanks for trying to help. I have an Acer laptop (Aspire 3500 1.4 GHZ - Aspire 3502NLC1 I got it December of last year.

[ale52]

I'm not sure about Acer, but they may have a partition that has all the files to do a complete install on the existing hard drive.  When you go into My Computer do you see C:\ & D:\, or just C:\?

Try doing a system restore prior to the date you removed the fax files.  Go to Start/Programs/Accessories/System Tools/System Restore & choose a restore point.

Another option is tf it does have that D:\ partition, reboot the computer, look for something on the screen that allows you to reinstall Windows (like F2 ,F12 or something) and do a restore.

Alan <><  

[robin2006]

My laptop has two drives C (hard drive) and D (i.e. DVD/CD drive).  I will one of the options you mentioned. Thanks

[GX1_Man]

An Acer comes with a set of restore CD's. You can not install individual files from these. If you do not have the 3-5 CD set you cannot reinstall Windows either.