You're mixing two problems.
this just started a few months ago and no-one knows how to get rid of it
Sorry to say, but everyone you've spoken to must be a few bytes short of a genuine copy.
How about buying a license?It is also affecting sound and different things
That is caused by something else.
You're the only person, along with Microsoft, who can resolve the first situation but we can help you fix the second problem if you give us more information.
What are
different things?
Have you scanned for Spyware/Viruses?