Hi,
I am new here & hope someone here can help me. When I closed my DVD tray after inserting a disk it popped open again. After a few more attemps with the same results I removed the disk and when I closed the tray it opened again. I restarted my computer hoping this would fix the problem but it didn't work. The tray closes when I start my computer then opens by itself & stay's open when I shut down the computer. I went into the control panel and checked the system properties of this device and it shows that"This device is working properly". If I go into my computer and click on this device's icon, I get the message "E:\ is not accessible The device is not ready" I don't know what else to try. I have a Dell Dimension XPS T500 , I am running Win 98, and the factory installed DVD is a Toshiba DVD-rom SD-M1202 . Does anyone here know how to get it working properly :-? THANKS :-? :-?