Need help solving a problem

[priestspoets]

Here is the issue!!  I was cleaning up my system using norton and then i did a reboot when I rebooted the startup was fine.  Everything else was fine but my keyboard is dead both my wireless keyboard and teh keyboard on my labtop.  There is no way for me to login as I have teh windows password?  So question 1.  How do I fix the problem or what maybe the problem of why neither keyboard works?  Question 2 How can I bypass the welcome screen without logging into the system first and disabling it??

Hop someone can help thanks

[kilowatt_15]

Does the keyboard on your laptop allow you to enter the BIOS by pressing whatever key it tells you to to enter setup?

Usually F8, F10 or DEL sometimes F2.

[priestspoets]

No all the keys are dead On Xp it sdoes the regular boot then get to where we log on and nothing works.  Bios what do you mean by that ??  Oh yeah but my mouse cursor does work and the up and down buttons!!

[street1 (RIP)]

Welcome to Computerhope priestspoets.

Can you use a ps/2 or usb desktop keyboard?

[priestspoets]

Like I was sayin I have a usb desktop keyboard and neither of the keyboards are working but the wireless mouse does work.

[priestspoets]

THanks for helping guys if you need any further questions answered let me know

[street1 (RIP)]

Why not post The manufacturer name and model number of your Laptop?

[patio]

Is there a PS2 port on that laptop perhaps ? ?

Since we're getting info one post at a time i'm only going to ask one question per post.

patio.  8-)

[priestspoets]

Sorry new at this trying to figure out some things to ry while at work.  PS2 means ??  The keyboard is a wirless that connects to the usb and also runs the mouse!!  I will answer more questions but liek i said know very little about computers!!  Sorry for being so slow!!