Memory Error, New Dell Laptop

[Wade00]

On a new Dell laptop, I get (on startup) an error message "The instruction at ...... referenced location ....... .  The memory at this location could not be 'read' " (Sometimes it says 'written'.)  The application program is MsDetct, part of McAfee Spam Killer.  Dell technical support says it is a software problem, not a problem with a memory chip.  Their diagnostic program passes all the memory tests.

So I try to contact McAfee technical support with a question.  Whoo, boy!  They are tighter than King Tut's tomb.  No way to contact them.

Any helpful suggestions from ANYONE would be appreciated.

Hal

[GX1_Man]

I would try the free download at www.memtest86.com. If that passes, then I would ignore the McAffee and probably delete it. It's probably just a 3 month trial anyway.