Susan, go to the website "PC World.com" and look for a thing called the Ultimate Boot Disk. You can do this from a friends computer. Shut the computer down, place the floppy in the drive, and re-boot. Your CD will have basic drivers needed to operate, and you can re-install windows. You will need video drivers and several other drivers if you don't have the CD's for them you may find them at DriverGuide.com