When I put a CD into my computer it doesn't do anything. I've tried every CD I have and it doesn't change anything. I found what I would think has to be the problem. In My Computer I went to Properties and Hardware and it says theres a problem with the DVD/CD-ROM drive. It is telling me the problem is this:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I've tried everything the Troubleshooter says to do and its not a new piece of hardware. The only thing I haven't done is go into the registry and try to fix whatever is wrong. Thats because I don't know what to fix or where to look for it or anything that would do me any good.
If anyone can offer any advice or tell me other information that you would need to help it would be appreciated.
