Hi, I recently disabled my Norton Antivirus(NAV) and installed Kaspersky Anti virus Personal. It did a marvellous job of discovering all the viruses that NAV hadn't but now when my son wants to listen to his music on Windows Media player(WMP) the WMP window appears but the visualisation window and Media play list fail to load
. We have uninstalled and installed WMP several times but the problem persists. We have tried loading the program differently i.e Start/Programs/WMP, Taskbar/Desktop/WMP with the same result
Please help.