Well lets review exactly whats going on.
-Everytime you try to start Battlefield 2142 the computer crashes and restarts
-Everytime you try to enter audio options the computer crashes and restarts
Microsoft may have a solution for this but first I need the error codes to search their database.
To get those codes disable the autorestart feature in my computer(right click)/properties/advanced/startup and recovery settings.
Have a pen and paper handy and start the game or enter audio options, the computer will crash to a blue screen this time with an error message, write down the error codes exactly restart the computer and post them here.
Other then that you could try updating the drivers for the sound card by doing the following
start the computer in Safe mode, and then update the Intel audio codec driver for the SigmaTel audio codec to the latest version. To do this, follow these steps: 1. To restart the computer in Safe mode: a. Restart the computer.
b. When you receive the "Please select the operating system to start" message, press F8.
c. On the Windows Advanced Option menu, use the ARROW keys to select Safe Mode, and then press ENTER.
d. If you are using a dual-boot or multiple-boot computer, select Microsoft Windows XP Professional in the list that is displayed, and then press ENTER.
2. Update the audio codec driver. To do so: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Device Manager, and then in the right pane, expand Sound, video and game controllers.
c. Right-click Intel(r) AC'97 Audio Controller - SigmaTel Codec, and then click Update Driver.
d. Click Install from a list or specific location (Advanced), and then click Next.
e. Click Don't search. I will choose the driver to install, and then click Next.
f. Click to select the Show compatible hardware check box, click Intel(r) AC'97 Driver Audio Controller, and then click Next.
g. Click Finish, and then click OK.
h. Shut down and then restart the computer.
