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Author Topic: WMP  (Read 10321 times)

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skyblue

  • Guest
WMP
« on: January 20, 2007, 06:24:11 PM »
I have tried to download windows media player several times and i keep getting the same error message  
Quote
You've encountered error message 8007F00D while using WMP, Additional
information is not currently available for this error.
Due to the recent problems i have been having with virus's is this just a coincidence.
Sky Blue
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homer



    Expert
    Re: WMP
    « Reply #1 on: January 20, 2007, 11:26:23 PM »
    it has got to be a virus-related problem. it seems as though windows cannot even give you a reason why it doesnt work. what other adverse effects have you encountered?

    do a virus/spyware scan, make sure your comp is clean.
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    skyblue

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    Re: WMP
    « Reply #2 on: January 21, 2007, 11:09:56 AM »
    Thanks homer done all the scans computer seems to be clean,so i tried again,
    http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx?&mpver=11.0.5721.5145&id=8007f00d&contextid=10020&originalid=8007f00d
    This the message i get.
    Did a google search on 8007f00d and came up with,
    http://www.google.co.uk/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLJ_enGB206&q=8007f00d,
    So i don't think it is virus related and if somebody could decipher this and explain it in laymans terms(very simply) anybody willing
    Skyblue
    « Last Edit: January 21, 2007, 11:17:52 AM by skyblue »
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    dl65

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      Re: WMP
      « Reply #3 on: January 22, 2007, 01:18:19 AM »
       skyblue.......  I just had a thought , has your machine passed the WGA test , because that would cause WMP11 to fail during install.


      dl65  ::)
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      If you don't know the answer, it isn't a dumb question.

      skyblue

      • Guest
      Re: WMP
      « Reply #4 on: January 22, 2007, 02:02:57 AM »
      dl65
      Quote
      skyblue.......  I just had a thought , has your machine passed the WGA test
      Yes thats ok
      The problem stems from the problems i have been having with virus's over the past week or so,
      on that side of things i managed to install prevx which was a tip from this forum and found several virus's .
      bszip.dll
      pedevps.dll
      pedev.exe
      uninst.exe
      wbsecsvc.exe
      rescanned clean
      Also ran trend house call, clean
      The computer is now running fine as far as i can make out except up to now i cant download wmp, until i come across something else that is.
      I have been googling the error messages and it seems others have come across the same problem
      and it seems i may have (0nly guessing) messed the package installer spupdsvc.exe  for wmp,but there again what do i know the answer maybe in the link below but i am not experienced enough to understand how it was done, i need guidance on how to carry it out.
      http://www.eggheadcafe.com/software/aspnet/28457466/re-windows-media-player.aspx
      Thanks for your interest
      Skyblue
      « Last Edit: January 22, 2007, 02:08:09 AM by skyblue »
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      dl65

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        Re: WMP
        « Reply #5 on: January 22, 2007, 02:12:31 PM »
        skyblue........  Have you D/L IE7 yet ?
        What version of WMP do you currently have installed ?


        dl65  ::)
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        If you don't know the answer, it isn't a dumb question.

        patio

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        Re: WMP
        « Reply #6 on: January 22, 2007, 04:08:24 PM »
        Are you missing the SP2 pak or any of the .net addons ? ?
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        skyblue

        • Guest
        Re: WMP
        « Reply #7 on: January 22, 2007, 04:23:55 PM »
         
        Quote
        Have you D/L IE7 yet ?
        no
        Quote
        What version of WMP do you currently have installed ?
        None

        Quote
        Are you missing the SP2 pak or any of the .net addons ? ?
        not that i know of how would i know??
        Sky Blue
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        dl65

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          Re: WMP
          « Reply #8 on: January 22, 2007, 04:31:11 PM »
          skyblue.........  Try d/l this version
          http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx


          dl65  ::)
          « Last Edit: January 22, 2007, 04:31:50 PM by dl65 »
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          If you don't know the answer, it isn't a dumb question.

          skyblue

          • Guest
          Re: WMP
          « Reply #9 on: January 22, 2007, 04:57:57 PM »
          dl65
          I'm afraid that's the download i have already tried several times without success
          At the moment i running a deep scan with NOD32 which has been running for 6 hours and looks as if it could run forever ,there must be over 1000 files c:windows\driver\i386cab etc, saying archive damaged does this help?, when click on the file  archive damaged the file could not be extracted.
          Skyblue
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          dl65

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            Re: WMP
            « Reply #10 on: January 22, 2007, 05:02:22 PM »
            skyblue....... I thought it was WMP 11 you were having the trouble with ?

            When you had all the virus issues , did you run the scans from safe mode or normal .....
            Quote
            c:windows\driver\i386cab etc, saying archive damaged does this help?, when click on the file  archive damaged the file could not be extracted.
            This doesn't sound good ......... Do you have your shiny XP cd if required ?

            dl65  ::)

            « Last Edit: January 22, 2007, 05:04:23 PM by dl65 »
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            If you don't know the answer, it isn't a dumb question.

            skyblue

            • Guest
            Re: WMP
            « Reply #11 on: January 22, 2007, 05:16:20 PM »
            [edit]I thought it was WMP 11 you were having the trouble with ? [/edit]
            When the link is opened on the Microsoft site and media 10 is clicked it loads media player 11
            Quote
            Do you have your shiny XP cd if required ?
            had a feeling that was coming
            unfortunately no i bought the laptop off ebay from new but it didn't come with the disk
            Skyblue
             



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            skyblue

            • Guest
            Re: WMP
            « Reply #12 on: January 22, 2007, 05:19:28 PM »
            dl65
            Would downloading sp2 make a difference?
            Skyblue
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            dl65

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              Re: WMP
              « Reply #13 on: January 22, 2007, 05:25:16 PM »
              skyblue......
              Quote
              When the link is opened on the Microsoft site and media 10 is clicked it loads media player 11
               Hummm that's odd , when I click on that link , and select the version I want , it D/L version 10 ...... perhaps you didnt select the version you wanted .    And it's possible you need SP2 to get WMP10 .... I'll check .

              EDIT: Your need SP2 for 10 as well

              dl65  ::)
              « Last Edit: January 22, 2007, 05:30:03 PM by dl65 »
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              If you don't know the answer, it isn't a dumb question.

              patio

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              Re: WMP
              « Reply #14 on: January 22, 2007, 05:26:50 PM »
              To see if you have it open My Computer and click Help / About Windows...this will tell you.
              SP2 might also not DLoad properly if that laptop isn't passing WGA.

              Unfortunately for lots of Windows problems fixing them requires a genuine XP CD.

              patio.   8-)
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