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Author Topic: Internal modem has issues!  (Read 3893 times)

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jinna23

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Internal modem has issues!
« on: January 28, 2007, 07:59:51 PM »
Hi.  I have a broadcom internal modem.  I also am on dial-up to connect to the internet.  If I leave the phone cord hooked up to the computer, it keeps the phone line open even  when I am not connected to the internet.  If left long enough, I eventually lose a dial tone, as though the phone was left off the hook.  Can this be fixed or should I get a new modem?
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fffreak



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Re: Internal modem has issues!
« Reply #1 on: January 28, 2007, 08:03:22 PM »
How do you disconnect after your done using the internet, not unplugging the cord though?

 8-)fffreak
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jinna23

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Re: Internal modem has issues!
« Reply #2 on: January 29, 2007, 08:50:29 AM »
I do disconnect before unplugging the cord.  I have to unplug the cord after disconnecting because if I leave it plugged in the line stays open and I lose dial tone on the phone.  I know it sounds nutty but I promise I am disconnecting from the internet! Thank you for replying.  :)
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soybean



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Re: Internal modem has issues!
« Reply #3 on: January 29, 2007, 09:50:21 AM »
Have you always had this problem with that modem?  Perhaps you should just replace the modem.  Some 56K modems are priced quite low.  See Modems > interface : PCI Bus (Plug & Play), from Newegg.com.
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WillyW



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Re: Internal modem has issues!
« Reply #4 on: January 29, 2007, 10:51:29 AM »
Quote
I do disconnect before unplugging the cord.  I have to unplug the cord after disconnecting because if I leave it plugged in the line stays open and I lose dial tone on the phone.  I know it sounds nutty but I promise I am disconnecting from the internet! Thank you for replying.  :)

It has been a while since I used an internal modem.  I found external modems to be much better.
But I seem to recall having to deal with some odd problems.   Found that the phone line was plugged into the wrong place!   The modem had two connectors - labeled "Phone" and "Line".   The line from the wall was plugged into the "Phone" connector.   As I recall,  it would dial out,  but some odd things happened after that -  I don't remember the details.
Anyway,  that's an easy thing for you to check.  


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jinna23

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Re: Internal modem has issues!
« Reply #5 on: January 31, 2007, 01:32:02 PM »
No, the modem was working fine, this is a new development and I have no idea what caused it? The modem might be going out?  I kind of thought maybe I should replace it. :D I just wanted to see if that seemed reasonable as I really don't know much about computers! Thank you all for your help!!!   :)
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jinna23

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Re: Internal modem has issues!
« Reply #6 on: January 31, 2007, 01:35:54 PM »
I will check the connector too. Maybe I hooked it up wrong?!  Anything is possible!  Thank you for the links too!!!
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