My sister recently got a new laptop (Gateway MX8170 with Windows XP - SP2) and I've got it running pretty well for her, but I keep having one little problem. Occasionally, when dialing up with AOL 9.0, the computer will freeze as the modem is initializing. It doesn't happen every time, but it happens often enough to be somewhat of a bother. My sister says it sometimes freezes at random times, but it mostly happens when trying sign on to AOL. So, I'm guessing it probably has something to do with this. Does anybody know what the problem might be, and how I might fix it? Thanks.
EDIT: She's apparently been having this problem ever since she first got her computer. I just didn't find out about it until tonight.