Check this out:
http://support.microsoft.com/kb/888950Have you checked the event viewer for information?
"Hmmm ... okay, I stand corrected; I have never seen or heard that message
before. But as for fixing it, let's try a time-honored test. Search your
hard drive for all files named NORMAL.DOT and delete them, then reboot the
computer and try running Word again"
If that doesn't work:
"Probably the next best thing to try is a repair install. If you pop the
Office XP CD back in, it should detect that Office is already installed and
offer to repair or reinstall. Try the repair first. Your documents won't
be touched by the reinstall or repair. "
"You could try a 'Detect and Repair' - Word\Help drop-down menu - should
'Repair' the whole Office installation and has to be worth a try. Not sure
about Office 2002 but there *may* be other options in the 'Programs' menu. "
Try some of the above. If none of those work, back up your stuff and do a clean install of the OS
. I know that's what you don't want to hear but sometimes that's the only way to fix a problem.
Alan <><