OK, i loaded up the game again, and wrote down as much information as i could about the error.
initially, the error reporting window pops up, with the following message:
"sntrm.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on may be lost."
then it goes on to say, click here to report this error to microsoft, etc, blah blah.
knowing that this isnt giving much information about the error, i opened up the section on what the error report contains. a very very long list of lots of binary looking crap, i picked a few things that might be of help on the error...
"Exception Information:
code: 0xc0000094
Flags: 0x00000000
record: 0x0000000000000000
address: 0x000000000040b179
error signature:
Appname: sntrm.exe
Appvers: 0.0.0.0
modname: sntrm.exe
modvers: 0.0.0.0
offset: 0000b179"
there was also a file to be included in the report, some long unknown name found deep within the windows temp folder hierarchy.
not sure if any of this helps, if there is anything more specific that is needed, ill look to see if i can locate it.
something else that i have noticed however:
it doesnt seem as though the crash is as random as i first suspected. Each time i play, i can make it a little further into the game before it crashes, and it seems like it only crashes when you reach a new area where new information needs to be loaded into the RAM or something... dont know if this is accurate or relevant tho, just an observation ive made...
once again, thanks mucho for the help. i think my girl will definitely like this game, and it would score me some points to keep her entertained...
also, if anyone has time to work with me directly on this or whatever, feel free to contact me via AIM or YahooMessenger... might be easier to work on this through that media rather than over a message board...