I'm sure you hear this often but Calum told me to try you guys because we are both lost...here is our message...
Kristy:
Quick Summary...custom computer..sparking noise sounded like coming from cdrom and shut down and won't start up for nothing
Calum:
Do the fans spin?
Kristy:
no
Kristy:
when i press the power button there is nothing
Calum:
Sounds like you got a problem with something for sure, ahha
Calum:
*haha
Calum:
I think it may be the PSU
Calum:
Or you shorted somehting
Calum:
Was it working before?
Kristy:
i put in one that i know works because i am using my cousins computer with it right now
Kristy:
i also replaced the motherboard today
Kristy:
everything was working then it made the noise so i tried psu and that didn't work so i tried motherboard and that didn't work
Calum:
Ah, OK
Calum:
So nothing changed or happened before this?
Kristy:
you are correct on the last statement
Calum:
I don't think you'll need a shop, if I can't help you then I can direct you to some people that will
Calum:
Check first that the cables are plugged in firmly
Kristy:
ok
Calum:
Are you comfortable with working inside your PC?
Kristy:
yes i am however to do anything on it right now while we are chatting i would have to take the power supply out of the computer i am on and put it in that one
Calum:
Ah, OK, just checking
Calum:
What you need to do is check the cables are plugged in firmly, and check the inside of the case for accumulated dust and any cables not plugged in firmly.
Kristy:
ok done that
Calum:
From what I'm seeing I think it is the CMOS battery, actually
Calum:
If the motherboard is fine and the PSU is OK too
Calum:
If I were you I'd make a thread on these forums -
http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi - and see what they have to say
Calum:
But I have a feeling it is the CMOS battery
*Anyways please help me I need what is on my hard drive and I don't know what else to do...I'm a single mom with no job and no extra money to take it to a shop (already called they want $250) Thank you.
