Router: 2wire 1800HG Gateway, ATT/Yahoo DSL service. PC=HPs7620n, generic wireless card adapter. Laptop, Dell, Dell wireless card adapter.
Lost connection on my PC this afternoon, now NOT Connected. Called Tech support (ATT), went thorough the whole routine, no luck. He transferred me to another Tech who told me that the problem is it is not asking for key and that I need to clear out the preferred network list and try to reconnect again. He gave me Microsoft cust. srvc # but they are closed? My laptop is still connected and still working fine. I did change the name of my network this morning and was able to reconnect both PC+laptop but lost my PC connection this afternoon. What is clearing out the preferred network list? Not asking for key (encrypted key)? Help??