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Author Topic: new user accounts wont connect to the internet  (Read 2374 times)

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paddie1077

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new user accounts wont connect to the internet
« on: March 10, 2007, 07:58:44 AM »
hi i am in need of some help i have just added my family as  new users on my computer the accounts are at the log in page and they can log on but they cant get on to the internet i am on broadband and when i log on i can go on the internet if anyone can help me that would be wonderful

Calum

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Re: new user accounts wont connect to the internet
« Reply #1 on: March 10, 2007, 08:39:14 AM »
Any changes that you made to your network settings etc, do to their accounts too.
If you had a disk that does this for you, install it on their accounts too.

paddie1077

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Re: new user accounts wont connect to the internet
« Reply #2 on: March 10, 2007, 08:42:25 AM »
thanks for your answer i dont have a disk but now i can log them on to msn live and chat but still i cant veiw a web page if you have any more ideas i would be grateful
many thanks
paddie

Calum

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Re: new user accounts wont connect to the internet
« Reply #3 on: March 10, 2007, 08:49:06 AM »
What browser is this?
Check the network settings, make sure the browser is set to use the right connection.

paddie1077

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Re: new user accounts wont connect to the internet
« Reply #4 on: March 10, 2007, 08:53:56 AM »
Thanks again for your answers, can you tell me where do I check if my brower is set to the right connection, I am sorry for being a pain, but I have spent so long trying to set it up, that my mind has gone blank, so if you could help again I would appreciate it

Calum

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Re: new user accounts wont connect to the internet
« Reply #5 on: March 10, 2007, 08:55:30 AM »
How do you connect to the internet?  Examples: USB modem, Ethernet modem.
And what browser are you using?  Examples: Firefox, Internet Explorer.
« Last Edit: March 10, 2007, 08:56:06 AM by Calum »

paddie1077

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Re: new user accounts wont connect to the internet
« Reply #6 on: March 10, 2007, 09:01:19 AM »
I use a wireless modem, that my home pc is connected to via an ethernet cable, and I am using internet explorer 9 and it is on the home pc that I have set up the user accounts.  I hope you can help.

Many thanks

Paddie

Calum

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Re: new user accounts wont connect to the internet
« Reply #7 on: March 10, 2007, 09:07:47 AM »
IE9?
No such thing.
Anyway, open internet explorer and go to Tools --> Internet Options --> Connections --> LAN Settings --> check "Automatically Detect Settings".
Then click OK out of all the boxes.
You should now be able to connect.
If not, please check the Networking FAQ.
You will not need to follow any instructions about multiple computers, as you only have one.
Hope this helps.

paddie1077

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Re: new user accounts wont connect to the internet
« Reply #8 on: March 10, 2007, 09:21:41 AM »
thank u thank u thank u
it is working now and i think i wont need a divorce now either so thanks again i am very grateful.

Many Thanks
Paddie

Calum

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Re: new user accounts wont connect to the internet
« Reply #9 on: March 10, 2007, 10:25:52 AM »
Great, glad I was able to help.
Glad you got it sorted and thanks for posting back.
Stop by any time.