Cannot c DVD burner in MY COMPUTER.

[Hennessy]

Hello,
Win XP pro, socket 939, 64 bit, 2Gs memory, 1.2GHZ AMD processor. I can't see my DVD burner in my computer. I had this problem once B4 and was directed via link to the Elder geek website which worked. So I tried the same process again to no avail. Any idea what else could be done to correct this problem? Also, if I were to right click on the drive I can see, to eject, both drive will eject at the same time. Both drives are on the same cable, Master/ Slave.Thanking you in advance, Hennessy.

[ale52]

Might be one of the drives is defective.  Try disconnecting one-at-a-time and see if each one is visible.

Alan <><  

[patio]

What method did you try from ElderGeek ? ?
You could try removing them through Device Manager and re-boot...XP will automatically re-install them for you.

[Hennessy]

The registry edit from The Elder Geek was what worked the last time.

[patio]

OK gotcha...the one that removes upper and lower filters.
Do the drives show up in Device Manager ? ? Or Disk Management ? ?
Have you added any new hardware/software lately ? ?

Try what i suggested above...