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Author Topic: Help Unable to View Links with IE 6  (Read 18502 times)

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littlep24

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Help Unable to View Links with IE 6
« on: March 16, 2007, 09:58:38 AM »
I am not able to view links on most webpages; if I move the cursor it changes to a hand but there is actually no word or picture so I know what the link is.  Is it do to my Java security settings?

CBMatt

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Re: Help Unable to View Links with IE 6
« Reply #1 on: March 16, 2007, 10:02:00 AM »
What OS is this on?
Is this the latest version of IE6?
Do you have the latest version of Java?
When did this problem start, and what changes did you make before it started?
Have you tried another browser such as Firefox to see if this still happens?
Have you tried restoring your default settings?

Tools > Internet Options > Advanced > Restore Defaults > OK

Posting as much info as possible helps us help you.
« Last Edit: March 16, 2007, 10:04:15 AM by CBMatt »
Quote
An undefined problem has an infinite number of solutions.
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littlep24

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Re: Help Unable to View Links with IE 6
« Reply #2 on: March 16, 2007, 10:21:28 AM »
Hi Chris,

Sorry didn't post more info
OS Windows XP
My version is 6.0.29 with sp2
Latest version of JAVA I have no idea.
I have had this problem on and off on different websites. Unforunatley, I can not tell you what changes I have made since I have been trying to trouble shoot on my own; big mistake
Last week I was on the net trying to find out how to fix it did some kind of fix (don't know what) was able to see links later that day went on couldn't see links again
I don't know anything about how to change browsers
Yes, I tried restoring my defaults
Also, I don't see an information bar

CBMatt

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Re: Help Unable to View Links with IE 6
« Reply #3 on: March 16, 2007, 10:45:54 AM »
Your OS and IE seem to be up-to-date.

Go here to update your Java.  I don't think that's the problem, but it's always a good idea to have the latest version.

I would also like for you to download Firefox and use it for a little while, just to see whether or not this problem is limited to IE.

What exactly do you mean by "information bar"?  Are you talking about the bar at the bottom of the browser window that displays links and the loading bar?  If so, go to View and make sure Status Bar is checked.
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

littlep24

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Re: Help Unable to View Links with IE 6
« Reply #4 on: March 16, 2007, 03:09:16 PM »
I had trouble downloading JAVA it kept saying there was already an installation in progress so I rebooted the computer but I still got the error message
I downloaded firefox and now I am able to read links
I guess I am just not comfortable with firefox since I just "assume" ie is the one to use
any thoughts on why this is happening on IE and clue me into the difference of using firefox vs ie

CBMatt

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Re: Help Unable to View Links with IE 6
« Reply #5 on: March 17, 2007, 01:40:31 AM »
I had a feeling this might be exclusive to IE.  Let's try a thing or two...

First, try the manual download of Java and see if that works for you.

Second, I want you to download CCleaner.  We'll use that to clear out your temp files and IE junk.  You could just do this through IE, but CCleaner is more thorough, and it comes in handy for other things.  Anyway...before you run the program, make sure Internet Explorer (and Temporary Internet Files in particular) is checked.  If you don't want to delete them, you can uncheck History, Recently Typed URL's, and Autocomplete Form History...it shouldn't make a difference either way.  Also make sure System > Temporary Files is checked.  Now, click on Analyze.  This will give you a big list of everything the program will delete.  CCleaner doesn't delete anything important, but if you see something that absolutely want for some reason, now's the time to back it up or move it.  Then click on Run Cleaner and it will clear out all of those files.

Oh, and just to be on the "safe" side, don't have IE open while you do all of this.  We don't want to take a chance of it interferring with the cleaning process.

Alright, now that you've done the above, try using IE for awhile and let me know if this has made a difference at all.

As for the difference between IE and Firefox...well, I don't know a whole lot about Firefox, as I don't normally use it.  All I can really tell you is that the two browsers run on different engines, so they read codes somewhat differently.  If you want, you can read the Wikipedia entries on Firefox and IE.  I don't know if doing so will answer your question, but it might help you understand the two programs a little better.
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

Fed

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    Re: Help Unable to View Links with IE 6
    « Reply #6 on: March 17, 2007, 12:52:39 PM »
    1. Start
    2. Settings
    3. Control Panel
    4. Internet Options
    5. Security tab
    6. Reset all 4 security zones to Default
     
    1. Start
    2. Settings
    3. Control Panel
    4. Internet Options
    5. Privacy
    6. Restore 1 Default button
     
    1. Start
    2. Settings
    3. Control Panel
    4. Internet Options
    5. Advanced
    6. Restore 1 Default button

    You may need to do the following as well
      
    1. Start
    2. Settings
    3. Control Panel
    4. Internet Options
    5. General tab
    6. Remove cookies, temporary files and history

    Kudos to Raptor.

    littlep24

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    Re: Help Unable to View Links with IE 6
    « Reply #7 on: March 17, 2007, 05:19:26 PM »
    I have done all the things asked; Cleaner and the post by Raptor resetting everything none of these have allowed me to view the links through ie

    Fed

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      Re: Help Unable to View Links with IE 6
      « Reply #8 on: March 17, 2007, 05:44:36 PM »
      Can you post a link to one of the pages where this happens and a screen shot of what you see?

      littlep24

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      Re: Help Unable to View Links with IE 6
      « Reply #9 on: March 17, 2007, 05:49:10 PM »
      OK; what do you actually mean by a screen shot?

      Fed

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        Re: Help Unable to View Links with IE 6
        « Reply #10 on: March 17, 2007, 05:55:32 PM »
        While you're looking at the screen in question push the 'print screen' button on your keyboard. That will load the screen into ram, then open 'paint' or any picture program and paste the picture that is saved in ram.
        Then upload that saved picture to CH in a post for our viewing pleasure.

        Fed

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          Re: Help Unable to View Links with IE 6
          « Reply #11 on: March 17, 2007, 06:04:01 PM »
          Like this...
          EDIT: After you paste the picture in your paint program you may have to save it as a jpg or gif file to reduce it's size below the 250Kb limit imposed.
          « Last Edit: March 17, 2007, 06:07:06 PM by Fed »

          littlep24

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          Re: Help Unable to View Links with IE 6
          « Reply #12 on: March 17, 2007, 06:06:41 PM »
          i really appreciate your help, i have it in paint how do i upload

          Fed

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            Re: Help Unable to View Links with IE 6
            « Reply #13 on: March 17, 2007, 06:09:22 PM »
            Look below the box you type in to see where it says Attach & Browse.
            Browse to the picture where you saved it on your computer and select it from there.

            littlep24

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            Re: Help Unable to View Links with IE 6
            « Reply #14 on: March 17, 2007, 06:11:15 PM »
            ok you will see the screen as I send it to you and then if you go to the page match.com you will see that there should be links across the top that are not on my page