My boss barely knows how to right-click, so I'm the default IT person here, even though I don't know all that much more. So please forgive me if I appear dim-witted. I assure you it's genuine.
Every now and then when he tries to send an e-mail from Outlook 2002 (on a machine running XP Pro w/ SP2), the e-mail gets stuck in his Outbox and won't send. No error message appears. This morning I was fiddling with it, and noticed that when I opened his Outbox, the "e-mail account" field for that message was empty. I clicked "accounts" and chose one, and the message flew of towards its destination, none the worse for wear..
I'm guessing that this has been the problem every time (although I don't know that - in the past we've had to delete the message and start over, and even sometimes reboot, if memory serves). Sometimes we've even cussed at, with no visible result. Any insight, or even a fix?