Can anyone help?
I have a strange issue that I do not know how to resolve.
I loaded Citrix on my PC to log into work from home.
But it appears to have conflicted with Outlook. Let me give you the scenarios under which it does and does not work.
I use an XP machine with MS Office Outlook 2003.
I am currently using 3 user accounts on the machine.
After I log on initially or restart the PC my outlook account works fine and as it should. Even if I log out of outlook and back in without logging off my user profile i can send and receive mails without problems.
If I log off my profile and into another persons profile on my machine then open outlook, I cannot send/receive on the machine and receive an error that relates to not being able to identify the server and to contact the ISP. I already know the server there is fine! The simple test was restarting the PC and logging back into the second profile and then outlook works as above.
so the problem appears to occur whenever I log off the initial user account. I have done the system restore (to factory restore) and reloaded everything (initially without Citrix to test if system works fine). To my dismay it does not! Still the same problem. Subsequently have loaded citrix back on.
Can anyone help?