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Author Topic: Norton Activation?  (Read 20198 times)

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SpitefulKitty

    Topic Starter


    Rookie

    Re: Norton Activation?
    « Reply #30 on: April 18, 2007, 09:55:42 AM »
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    Scan process completed.



    So if I use Norton as my main firewall, but scan with it and AVG, am I pretty much safe?

    Thanks for all the help.

    CBMatt

    • Mod & Malware Specialist


    • Prodigy

    • Sad and lonely...and loving every minute of it.
    • Thanked: 167
      • Yes
    • Experience: Experienced
    • OS: Windows 7
    Re: Norton Activation?
    « Reply #31 on: April 18, 2007, 05:23:41 PM »
    Well, you'll be safer.  You might want to get another backup scanner.  In your case, I'll suggest Windows Defender.  Go ahead and throw in Ad-Aware (for adware/spyware).

    Now...about those files that Kaspersky keeps picking up...  First of all, they're not in your sounds folder; they're in a system folder.  That "Volume" doesn't refer to audio.  Those files are in the subfolder _restore, which is for your System Restore backups.  Go ahead and disable System Restore and run another scan with Kaspersky.  Your next log will hopefully be clean, but if not, post a copy here.  You can probably just ignore that Norton AntiVirus\Quarantine\15790FB3.htm, as it appears to just be an infection that Norton quarantined.  Or you could have Norton delete it if you want.  Shouldn't make a difference.  If your log comes up clean, go ahead and turn System Restore back on and create a new restore point.

    I think the reason why AVG didn't pick up those infections is because it probably doesn't have access to the SVI folder.  I don't know of a way to give it access (if anyone knows a way, feel free to chime in), so that's why I recommended Windows Defender, because it should be able to scan those folders/files.  Or you can stick with the Kaspersky scanner, since it seems to be able to scan them just fine.
    Quote
    An undefined problem has an infinite number of solutions.
    —Robert A. Humphrey

    SpitefulKitty

      Topic Starter


      Rookie

      Re: Norton Activation?
      « Reply #32 on: April 18, 2007, 05:52:01 PM »
      The Kaspersky scanner can detect them, but not remove them. So, I don't think it would be an option for me to use.

      I did disable system restore, then enabled it again as you said.

      I will do another scan with Kaspersky later on tonight and post the log.

      I actually do have Windows Defender, Adaware, and Spybot and use them regularly.

      Thank you all very much for your help.

      CBMatt

      • Mod & Malware Specialist


      • Prodigy

      • Sad and lonely...and loving every minute of it.
      • Thanked: 167
        • Yes
      • Experience: Experienced
      • OS: Windows 7
      Re: Norton Activation?
      « Reply #33 on: April 18, 2007, 06:02:39 PM »
      I actually do have Windows Defender, Adaware, and Spybot and use them regularly.
      Good, good.  Those are all very good programs to have.  You also update them on a regular basis, right?

      The Kaspersky scanner can detect them, but not remove them. So, I don't think it would be an option for me to use.
      This is why I had you disable System Restore.  That should delete the files.  You could gain access to the files and delete them yourself, but this is safer and easier.

      I will do another scan with Kaspersky later on tonight and post the log.
      We'll be waiting.

      Oh, and you're quite welcome.  It's our joy (or at least my joy) to help out others.
      Quote
      An undefined problem has an infinite number of solutions.
      —Robert A. Humphrey

      SpitefulKitty

        Topic Starter


        Rookie

        Re: Norton Activation?
        « Reply #34 on: April 19, 2007, 12:26:23 AM »
        I did another scan, and here are the results. Only one virus, and only one infected file. They both seem to be the same thing, which is the Norton file mentioned above.

        -------------------------------------------------------------------------------
         KASPERSKY ONLINE SCANNER REPORT
         Thursday, April 19, 2007 1:24:49 AM
         Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
         Kaspersky Online Scanner version: 5.0.93.0
         Kaspersky Anti-Virus database last update: 19/04/2007
         Kaspersky Anti-Virus database records: 299193
        -------------------------------------------------------------------------------

        Scan Settings:
           Scan using the following antivirus database: extended
           Scan Archives: true
           Scan Mail Bases: true

        Scan Target - My Computer:
           A:\
           C:\
           D:\
           E:\

        Scan Statistics:
           Total number of scanned objects: 72097
           Number of viruses found: 1
           Number of infected objects: 1
           Number of suspicious objects: 0
           Duration of the scan process: 01:03:57

        Infected Object Name / Virus Name / Last Action
        C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12062006-144516.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log   Object is locked   skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-04-18_Log.ALUSchedulerSvc.LiveUpdate   Object is locked   skipped
        C:\Documents and Settings\LocalService\Cookies\INDEX.DAT   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat   Object is locked   skipped
        C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT   Object is locked   skipped
        C:\Documents and Settings\LocalService\NTUSER.DAT   Object is locked   skipped
        C:\Documents and Settings\LocalService\ntuser.dat.LOG   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log   Object is locked   skipped
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        C:\Documents and Settings\McKenzie\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\cert8.db   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\history.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\key3.db   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\parent.lock   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\search.sqlite   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\urlclassifier2.sqlite   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Cookies\index.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\AOL OCP\AIM\Storage\data\hkenz\localStorage\common.cls   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{7475F061-C989-4D9A-8C58-18556752C3CF}   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\Cache\_CACHE_001_   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\Cache\_CACHE_002_   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\Cache\_CACHE_003_   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Application Data\Mozilla\Firefox\Profiles\z3jd0jlz.default\Cache\_CACHE_MAP_   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\History\History.IE5\index.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\History\History.IE5\MSHist012007041920070420\index.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\Local Settings\Temporary Internet Files\Content.IE5\index.dat   Object is locked   skipped
        C:\Documents and Settings\McKenzie\NTUSER.DAT   Object is locked   skipped
        C:\Documents and Settings\McKenzie\ntuser.dat.LOG   Object is locked   skipped
        C:\Documents and Settings\McKenzie\UserData\index.dat   Object is locked   skipped
        C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat   Object is locked   skipped
        C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG   Object is locked   skipped
        C:\Documents and Settings\NetworkService\NTUSER.DAT   Object is locked   skipped
        C:\Documents and Settings\NetworkService\ntuser.dat.LOG   Object is locked   skipped

        SpitefulKitty

          Topic Starter


          Rookie

          Re: Norton Activation?
          « Reply #35 on: April 19, 2007, 12:26:45 AM »
          C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDALRT.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDCON.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDDBG.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDFW.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDIDS.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SNDSYS.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SPPolicy.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SPStart.log   Object is locked   skipped
          C:\Program Files\Common Files\Symantec Shared\SPStop.log   Object is locked   skipped
          C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log   Object is locked   skipped
          C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log   Object is locked   skipped
          C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log   Object is locked   skipped
          C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\15790FB3.htm   Infected: Exploit.HTML.IESlice.d   skipped
          C:\System Volume Information\MountPointManagerRemoteDatabase   Object is locked   skipped
          C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1211\change.log   Object is locked   skipped
          C:\WINDOWS\Debug\PASSWD.LOG   Object is locked   skipped
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          C:\WINDOWS\SoftwareDistribution\ReportingEvents.log   Object is locked   skipped
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          C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt   Object is locked   skipped
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          C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt   Object is locked   skipped
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          C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\CONFIG\SECURITY   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG   Object is locked   skipped
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          C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\H323LOG.TXT   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\LogFiles\WUDF\WUDFTrace.etl   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA   Object is locked   skipped
          C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP   Object is locked   skipped
          C:\WINDOWS\wiadebug.log   Object is locked   skipped
          C:\WINDOWS\wiaservc.log   Object is locked   skipped
          C:\WINDOWS\WindowsUpdate.log   Object is locked   skipped

          Scan process completed.

          CBMatt

          • Mod & Malware Specialist


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          Re: Norton Activation?
          « Reply #36 on: April 19, 2007, 01:22:12 AM »
          Alright, looks good.  Like I said, that Norton file should be fine.  Just something that Norton quarantined.  You could, of course, remove it if you're unsure about it.  Other than that, I'd say you're good to go.  Just make sure System Restore is turned on now.  It looks like you've already done that, but I think I should say it anyway, just in case.  Heh.
          Quote
          An undefined problem has an infinite number of solutions.
          —Robert A. Humphrey

          Dark Blade

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          Re: Norton Activation?
          « Reply #37 on: April 19, 2007, 02:48:15 AM »
          Didn't this topic start out about how Norton wasn't activated (or something)?

          Weird.
          It's like the Simpsons.

          GX1_Man

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          Re: Norton Activation?
          « Reply #38 on: April 19, 2007, 04:21:18 AM »
          And not a single recipe either.  ::)

          Dark Blade

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          Re: Norton Activation?
          « Reply #39 on: April 19, 2007, 04:22:40 AM »
          The recipes were fun. Was it only the topic by goodnaturedog that had recipes, or were there more?

          Carbon Dudeoxide

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          Re: Norton Activation?
          « Reply #40 on: April 19, 2007, 04:25:13 AM »
          Quote
          It's like the Simpsons.
          The simpsons sometimes start with one objective/quest/storyline and then it changes to a completely different objective/quest/storyline, like some posts throughout CH

          CBMatt

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          Re: Norton Activation?
          « Reply #41 on: April 19, 2007, 05:01:09 AM »
          In our defense, we stayed within the topic of viruses the whole time.  No recipes or smite wars.
          Quote
          An undefined problem has an infinite number of solutions.
          —Robert A. Humphrey