need a sound card to work cd???

[switchie]

I have installed a world atlas cd to my computer and I get this error message--
The sound software is not installed properly or has been disabled.
For more information see the README file installed with this program.
This title will now terminate. --    I cannot open readme file and I have sound in all aplications and other discs I play.  I am running xp service pack 2 with 512mb ram.   any help please.

[patio]

Check the read me file included with the atlas program.
It may not be compatible with your sound device or it may require an add on sound card to operate properly...
Post the full name of the program and maybe we can get to the bottom of this.

[switchie]

Hi, I cannot open readme file. the disc is called Eyewitness World Atlas and is for 95/98/xp. and it said on it it needs 16-bit sound card to run.  thanks

[Raptor]

Google, install and run the program Crap Cleaner and then retry.

[switchie]

I have crap cleaner and run it every day. I still get this message. and the readme file wont open either.

[Raptor]

Do you meet all the requirements for this software?

[switchie]

I think so it needs 16mb ram I have 512mb screen 800x600 16bit colour 45mb space on hard drive I have 60g free 16 bit sound card---this I dont know. speakers/ or headphones and mouse.

[Raptor]

Did you try reinstalling the program? I'd run Crap Cleaner after having uninstalled it.

[Lurch]

just a thought,  but is the audio cable attached to the Sound card?
Cause now days you dont need it to often, but just a thought.

[2k_dummy]

If the readme is on the CD but not on your HD, hold down the shift key and insert the CD. Continue holding the shift key until CDrom light stops blinking. Use windows explorer to browse the CD and you should be able to read the readme. The installation should have put the readme on the HD.

[switchie]

Hi, I got the readme file to work and this is what it said about it.-----

Eyewitness World Atlas 1.0 requires a sound card to be installed, as all the animations in the product are synchronised to run frame-by-frame with their accompanying soundtrack. If a sound card is not installed Eyewitness World Atlas 1.0 will not run. You should check that your computer has a sound card and drivers installed.

You should also check for the presence of WinG drivers in both the Windows and the Windows\system directories. They should only exist in the Windows\system directory. If you find any in the Windows directory you should delete them. The files to look for are:

wing.dll  wing32.dll  wingde.dll  wingdib.drv wingpal.wnd

Restart your computer before trying to run Eyewitness World Atlas 1.0 again.----
well this is as clear as mud to me. anyone help please

[switchie]

Thanks all. I just got a patch from the makers and it will work now. apparently they had a lot of this problem and came up with a patch.

Thanks to everyone for the help.

[CBMatt]

Ah, don't you just love it when the solution ends up being so simple?

[patio]

switchie...nice job taking the advice given and walking thru the steps to a resolution...it's refreshing to see once in awhile.

Good job and Welcome to CH !