Author Topic: Sound gone (Read 4542 times)

whatwhat · « **on:** April 21, 2007, 08:09:21 AM »

Hello, hope somebody can help.

Today out of nowhere my sound stopped working. Im sure it isnt the speakers because I use them for my turntables and they work fine and my headphones dont work either in any of the ports on the computer.

Not sure why this is but did get some windows updates not long ago and got the new ersion of windows media player.

Im not so pc literate but i think im sure the dirver is realtek A'97 or something.

Anyone know what to do? I don't own a tv and the only music i can play is vinyl which is ussually good when im djing but i feel like im living in the thirtys every time i want to listen to some music now.

please help.
thank you
scott

Carbon Dudeoxide · « **Reply #1 on:** April 21, 2007, 08:30:43 AM »

To help you, we need to know more information.
Please tell us your OS.
Did you install anything recently?

whatwhat · « **Reply #2 on:** April 21, 2007, 08:38:13 AM »

Sory it's windows XP sp2. I installed the new media player like i said but has worked alright since then, that was about 2 days ago. And 4 on demand aswell, but i uninstalled that a short while after wards but has worked ok since then.

Carbon Dudeoxide · « **Reply #3 on:** April 21, 2007, 08:44:30 AM »

Try doing the following:
1. Go to Control Panel (classic view)
2. Open Sounds and Audio Devices
3. Click on the Audio Tab
4. Make sure the Default Device is set correctly. For me, it's Intel(r) Integrated Audio.

Post back if that helps.

whatwhat · « **Reply #4 on:** April 21, 2007, 08:48:51 AM »

It shows up as Realtek AC'97 which i believe is correct. so unfortuenatly that doesnt fix it.

Carbon Dudeoxide · « **Reply #5 on:** April 21, 2007, 08:57:54 AM »

Hmmm...lets have a look at this then...
Go to Start, Run and type sndvol32 and press Enter.

Are all the volumes correct and everything?

whatwhat · « **Reply #6 on:** April 21, 2007, 09:00:13 AM »

Yes they seem to be all alright.

I just called my freind and he said he had a problem like it and said about windows media player being dodgy with it. so could that be something to do with it?

hes told me to run a spyware check and restart (didnt work)

Carbon Dudeoxide · « **Reply #7 on:** April 21, 2007, 09:03:56 AM »

Yeah i guess you could run a full system scan.
Let me get this straight first....There is absolutely no sound comming from your speakers no matter what you do? If there isn't any sound (like logging onto windows) then something might be wrong with your Sound Card or Sound Driver.

Perhaps you could do system restore to about 2 days ago but anything you've installed will be uninstalled.
System Restore doesn't delete files like recently saved documents and stuff.

whatwhat · « **Reply #8 on:** April 21, 2007, 09:05:28 AM »

yep no sound at all and i think i tried a system restore but i'll have another go.

edit: yeh that hasnt worked

altho windows media player has reverted back to its a old version so it might not be that

whatwhat · « **Reply #9 on:** April 21, 2007, 09:47:35 AM »

i read somewhere to ninstal my audio drivers, does anybody know if legacy audio drivers or realteck AC97 (which is listed in the same place in device manager) is my audio driver?

GX1_Man · « **Reply #10 on:** April 21, 2007, 05:27:19 PM »

Please post your computer or motherboard make and model and we can advise.

whatwhat · « **Reply #11 on:** April 22, 2007, 10:17:16 AM »

My computer is an Aopen XC cube

http://www.5starsupport.com/faq/sound.htm#1-1

I found that site and ran through all the steps and it said since noen of them work it will probably be a soundcard problem.

Its an onboard sound card. Is it possible some conection could have come lose or something?

patio · « **Reply #12 on:** April 22, 2007, 11:44:21 AM »

AOpen is a manufacturer...they used hundreds of different MBoards so your info doesn't help.
DLoad and run Everest Home and it will tell us everything we need to know.
Post a log here.

whatwhat · « **Reply #13 on:** April 22, 2007, 03:54:34 PM »

ok sorry, I don't have much idea about these things.

I did what you asked and got this. there was a lot more but it was really long. Hope this tell you what you needs. If not tell me what i should do or if this is not what you meant.

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name OEM9 (Scott's Blastafish)
User Name Scott Johnston

Motherboard:
CPU Type Intel Pentium 4 630, 3000 MHz (15 x 200)
Motherboard Name AOpen i915Ga-E / i915Ga-EFRII / i915Ga-PLF / i915Gm-I / i915Gm-PL / i915Pa-E / i915Pa-EFRII / i915Pa-PLF / i915Pm-I
Motherboard Chipset Intel Grantsdale-G i915G
System Memory 503 MB (PC3200 DDR SDRAM)
BIOS Type Award (07/09/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82915G/GV/910GL Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor NEC LCD52VM [15" LCD] (5ZM21871NB)
Monitor NEC LCD52VM [15" LCD] (5ZM21871NB)

Multimedia:
Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller [B-2]

Storage:
IDE Controller Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Floppy Drive Floppy disk drive
Disk Drive WDC WD800JD-00LSA0 (74 GB, IDE)
Optical Drive SONY CD-RW CRX320EE (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 20120 MB (4740 MB free)
D: (NTFS) 56196 MB (32653 MB free)
Total Size 74.5 GB (36.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom NetXtreme Gigabit Ethernet
Network Adapter HighSpeed USB-Ethernet Adapter (192.168.15.9)
Modem Smart Link 56K Voice Modem

Peripherals:
Printer EPSON Stylus D68 Series
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-2]
USB Device HighSpeed USB-Ethernet Adapter

whatwhat · « **Reply #14 on:** April 23, 2007, 03:42:28 AM »

is that what you meant

GX1_Man · « **Reply #15 on:** April 23, 2007, 04:16:36 AM »

Yes that is enough information.

Go this page, choose motherboard, and then your model, and you will have ALL of the downloads available for it.

http://usa.aopen.com/download.aspx

whatwhat · « **Reply #16 on:** April 23, 2007, 06:02:14 AM »

ok, which one is my motherboard i look at that summary thing and it lists ten different things for motherboeard

whatwhat · « **Reply #17 on:** April 23, 2007, 10:42:20 AM »

can anyone help?

sry to be inpatient

GX1_Man · « **Reply #18 on:** April 23, 2007, 10:54:58 AM »

i915GA

(It's in that report you posted.)

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Author Topic: Sound gone (Read 4542 times)

whatwhat

Carbon Dudeoxide

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Carbon Dudeoxide

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Carbon Dudeoxide

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Carbon Dudeoxide

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GX1_Man

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patio

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GX1_Man

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