PWS- LSP Trojan

[Alphamale]

 I've searched for how to get rid of this. McAfee can't clean/quarantine or delete it. And it doesn't allow me to access the internet.

 McAfee says it is a trojan located in C:\WINDOWS\system32\u.dll

 What do I do to get rid of it?

 And yes that's all the information I have about it.

[GX1_Man]

What were you using for protection besides McAfee?

[patio]

DLoad; install; update and run AVG Anti-Spyware and let it fix all it finds...

[Alphamale]

 It blocks internet access. At least I haven't been able to go to any website.

[Alphamale]

 I don't ahve anything other than McAfee.

[GX1_Man]

That was your first mistake.

[Alphamale]

 Then I will learn from my mistake. But I can't until this is gone.

[patio]

Have someone DLoad and burn AVG Anti-Spyware to a CD...

While they are at it also have them grab :

Spybot S & D
AdAware
CCleaner

All these are FREE which means you should have them and use them frequently to keep your machine in tip top shape...

[oddjob]

Alphamale .... after installation make sure you boot the infected computer into safe mode before running the fixes with the tools patio advises.


OJ

[Alphamale]

 Okay, I did a system restore and was able tot get online to download AVG. It got rid of the trojan. But, now I can't get online, I tried system restore a few more times but I still can't get online. I just get  " Limited or no connectivity".
 I uninstalled the driver and re- installed it, and still nothing.

 What do I do now?

[CBMatt]

Anyone think this could've been NewDotNet (or something similar) by any chance?

This may be a longshot, but...

Alphamale,
Download LSPFix with another computer and put it on your own.  Go ahead and double-click on it.  Check the I know what I'm doing button.  You will see two panels.  If there is any file listed in the Remove panel on the right-side, leave it as is and just click Finish>>, then reboot your computer and you should now have access to the internet.  If nothing is listed under the Remove panel, do not do anything; just close the program.

If this doesn't help you, an HJT log may be in order, as there could still be something causing trouble.

[Alphamale]

  Thank you. I'll try it.

[Alphamale]

 It worked! Thank you very much.

[CBMatt]

I'm quite pleased to hear that it worked.  Be sure to keep up with your regular scans and if anymore problems arise, stop by and we'll help you out.

I'm suspicious of whatever infection you had.  Scan again to see if anything else comes up.  If you get that same trojan again, post back and we'll instruct you further.

EDIT: Funny, I just saw your other post.  It's far too late for me to review your log right now, but by the time you come back on, someone will have likely taken a look at it.  If not, I'll see what I can find.