i have been running skype for the last 2 hours with out the web cam and no crashes,i am now using usb mic ,where before it was the one built in logitech cam which must have been the root of the problem,i also read thet article and the blue screen of death is what was happening ,so i am going to put the cam in the box and take it back to the store i bought it from and get another one with less drivers many thanks mike