ATTN.: UnLoved Warrior; FROM: Walker93268; RE.: The "Zango" Adware/Virus.

[Walker93268]

Hey there brother, 

I apologize that it has taken me as long to send you this posting.  I lost the paper you gave me with the site directions until this morning. 

In either case, After we spoke at 7-11 the other night....... 

I went home to try the things I said I would try before I sought out more drastic measures like we were discussing. 

Luckily, I was successful and have been able to use my computer, problem free, ever since. 

What I did: 

01.)  I went to the Start Menu => Run => and typed in "msconfig" (like we talked about. 

02.)  I then clicked on the button that read "Boot Necessary Items Only" (or something like that). 

03.)  Then, I restarted my system (in Normal Mode). 

04.)  Only the nec. items started, which did not include the Zango Program. 

05.)  I went to my "Control Panel" and chose "Add/Remove Programs." 

06.)  From there, I scrolled down and deleted everything Zango Related. 

07.)  Then, I went back to msconfig and placed it back on normal boot mode. 

08.)  Then, I restarted my system again. 

09.)  After Booting up and signing in, I had to run updates for my viral programs.  after that, I ran both programs for full system scans. 

10.)  Next I ran a search from any files related to Zango and removed them as well. 

11.)  Just to be safe, I re-ran my viral programs and and file searches, and my system shows clean. 

It has been running problem free and without problems ever since. 

I appreciate your insight.  It was you mentioning the MSConfig at 7-11 that made me think of pursuing this route.  Shoot me a message or gimme a call when you get the chance. 


~Goliath  (Walker93268) 

[unlovedwarrior]

ok thats great to hear i cant quite remember the program i gave you so can you plz tell me and do you remember any of the infections names so that other members can give advise..

also go to my computer local drive program files and make sure the zango folder and delete it for me in safe mode..

restart rapidly press f8 before windows loads


unlovedwarrior

[Walker93268]

You didn't give me a program to use. 

Also, I did not mention it, but I had already gone to the Program Files and deleted the folder for Zango.  I didn't find it the way you just asked me to.  When I did the Search for the files with "Zan" and "Adware" and "Zango" it automatically showed the locations of all related files and folders.  That way I could use another window and go straight to each files and delete them individually and completely.  I did not need to operate in safe mode because the program was disabled when I disabled it in the msconfig section and restarted it in normal mode. 

That route was more comfortable for me. 

As usual, I appreciate you help and input. 

I apologize that it took me as long to reply to your return posting.  I'll shoot you a call later. 

~Goliath 

[unlovedwarrior]

ok get supereantispyware from www.superantispyware.com get the free one

go here
http://free.grisoft.com/doc/1
get all three of the programs

avg free avg antispyware avg antirootkit

go here
http://www.safer-networking.org/en/mirrors/index.html

and dl spybot search and destroy

go here
http://www.lavasoftusa.com/download_and_buy/product_comparison_chart.php
get the free adaware

go here
http://www.ccleaner.com/ccdownload.asp
dl Ccleaner

go here
http://www.merijn.org/files/hijackthis.zip
dl hijackthis (dont do anything with this one yet

update all of those programs

reboot into safe mode (rapidly hit f8 before windows loads)

use Ccleaner the run cleaner first that clean your computer of junk files

then do the spybot, adaware, avg, avg antispyware, avg antirootkit, and superantispyware

then run the issues scan on Ccleaner to clean up your register and back it up when it asks you to and save it to the desktop or somewhere youll remember.

then post back with how your computer is

unlovedwarrior

[Walker93268]

Hey UnLoved W.,

I have all the programs you left me links to.  I will be implementing those steps you left me over the next few days.  I'm also working on my truck today. 
I'll let you know my status as soon as I know myself.  Thanks for your help, brother. 

~Goliath 

[unlovedwarrior]

welcome