Everything highlights

[Bestboysnana]

Today, for some bizarre reason, my boss has been having a problem with his computer which runs windows xp professional. Whenever he clicks on a Word document, an Excel spreadsheet, or even on an e-mail message, everything on the page immediately highlights. How can we quickly beat this into submission?

[unlovedwarrior]

we need more details.

is it personel computer or company?

what happened before this started? any software changes?

[Bestboysnana]

There have been no software changes. It is a company computer. We are a small, non-profit agency, and there are 8 desktop computers linked to our server. This is the only terminal that is having this problem.

[unlovedwarrior]

what protections do you have?? and what office suite is it? MS office 03, 07 what??

[Bestboysnana]

The version of Word is Word 2002. The network is protected by Norton. I understand that the firewall, and antivirus is all through the server, and is all norton. I'm not finding antivirus or firewall protection on the desktop computer itself. (Believe me, not my idea.).

[Bestboysnana]

Okay, I have no clue how or why this situation resolved itself, but for now all seems to be right with the world. (Must have waved the correct dead chicken over the terminal or something.) Thanks for your help and good thoughts...

[unlovedwarrior]

lol did you just restart the computer or whata? so if anyone else has this problem we have a reference

[Zylstra]

lol did you just restart the computer or whata? so if anyone else has this problem we have a reference

If the problem occurs again, first turn off the computer
Unplug the mouse and keyboard
and plug them back in
and start again

This tends to solve the issue (as Unloved Warrior suggested. Sometimes Windows "trips" over and has problems)

[CBMatt]

I'm willing to bet that your boss' Ctrl key got stuck somehow.  Hold down your Ctrl key and click on some text...  Look familiar?