Error mesege " Error Creating Key."

[sneha]

Hi,
   running Windows XP, Service Pack1, installed Anivirus-Ashampoo. while the user logon i am getiing the mesege "Error Creating Key.only the problem in user logon not in Adminstrator Logon.

help me,


sneha

[cleaning up - attachment deleted by admin]

[CBMatt]

Why don't you have Service Pack 2?

Did this problem happen before or after you installed Ashampoo?

How long has this been happening?  Have you tried System Restore?

[sneha]

Hi,

how to go to sytemrestore? i have to tacke any backup befor give system restore?the poblem was started only after created users.i tried SP2 also , again the same problem.the dialog box is comming continusly in the desktop.

Sneha

[CBMatt]

To use System Restore, navigate to...

Start > Programs > Accessories > System Tools > System Restore

Choose "Restore my computer to an earlier time" and click on Next.  Then choose a date from before this problem started.  And no, you don't have to backup your file.  You may, however, have to reinstall any programs that were installed after that date.  If System Restore doesn't fix your problem, you can undo the process.


Did you try deleting the user accounts you created?

[sneha]

Respected Sir,
                       I tried systemrestore in Xp ,but i am getting the same errror,and i am getting the same error on windows 2000&2003 . there is no option in user logon systemrestore.

i never tried to delete the user account


Sneha
 

[CBMatt]

You have three operating systems loaded on this computer?  Maybe I'm wrong, but perhaps that could possibly create a conflict.

Because this started when you created a user account, perhaps you should try deleting the account and see what happens.

[sneha]

the three OS are in different mechines

[CBMatt]

You're having this problem on three different computers?  Or are you referring to System Restore?  Keep in mind that 2000 and 2003 don't have the System Restore feature.


Have you tried deleting the account yet?

[GX1_Man]

Why don't we do ONE machine at a time. Pick one and give us a LOT of information about it.

[sneha]

OS Name   Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Version   5.2.3790 Service Pack 1 Build 3790
System Manufacturer   INTEL_
System Model   D845GVS1

Ashampoo Antivirus installed . But the problem was started after creating User,and the error mesege is comming only on userlogon.


sneha