norton antispam

[Cathy]

I have norton antispam in my e-mail program of outlook express. The spam is caught but is found in my inbox not the norton antispam folder where it should wind up.My husband and i have 2 seperate e-mail accounts on this computer and his caught spam goes right into his norton antispam folder , not in the inbox. Can someone help me out with this. thanks

[dl65]

Cathy  ..........have a read here ...the first entry....it sounds like your problem

http://search.symantec.com/custom/us/query.html
if you get the search page ...enter  Norton antispam in the search box and you will go to it
let us know

dl65  

[merlin_2]

http://search.symantec.com/custom/us/techsupp/kb/query.html?prod=Norton%20AntiSpam&qt=%2Boutlook+%2Bexpress&ver=2004%20for%20Windows%202000/Me/98/XP&col=&qp=url%3Aus-cs,url%3A/nip.nsf/34d620401eba781c88256d8e0076b295&stg=&base=&next=&sone=&miniver=nas_2004&st=8&nh=7&lk=1&rf=0&src=sg&pcode=nas&svy=&taskquery=&boolean=and&action=

[Cathy]

Thanks everyone. My problem has been fixed. went to the recommended site followed the links to the solution and  "all better" thanks again
Cathy