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Author Topic: HP Deskjet won't print after computer goes to sleep  (Read 2798 times)

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youngjean_lee

  • Guest
HP Deskjet won't print after computer goes to sleep
« on: April 07, 2007, 06:05:19 PM »
I recently bought an HP Deskjet D2330, and whenever my computer goes to sleep the printer connection is lost and I have to reboot the computer to get anything to print. Does anyone know of any way to get around this problem? Thanks so much!!

GX1_Man

  • Guest
Re: HP Deskjet won't print after computer goes to sleep
« Reply #1 on: April 07, 2007, 06:36:35 PM »
Some details about the computer could be helpful.

youngjean_lee

  • Guest
Re: HP Deskjet won't print after computer goes to sleep
« Reply #2 on: April 07, 2007, 07:54:24 PM »
Sorry--it's a PC laptop I bought in 10/2006: Gateway-Notebook with AMD Turion™ 64 X2 Mobile Technology TL-52-MX6453. My operating system is windows xp. When I send a document to the printer after the computer has gone to sleep, it just gets stuck in the print queue and sometimes I can't even delete it. Also I hear the hard drive whirring and feel the computer getting hot. Once I reboot the computer, the document starts printing as soon as the computer starts up again.

Thanks so much!

GX1_Man

  • Guest
Re: HP Deskjet won't print after computer goes to sleep
« Reply #3 on: April 07, 2007, 09:46:33 PM »
I would contact Gateway first. THis may be a known issue to them. Are you the original owner? Is it still under warranty?

youngjean_lee

  • Guest
Re: HP Deskjet won't print after computer goes to sleep
« Reply #4 on: May 30, 2007, 10:48:52 PM »
Thanks for the help! I figured out that if I unplug the printer after the computer goes to sleep and plug it back in after it wakes up, the printer connection is fine and I don't have to reboot, so all is well...