help about this problem

[bonf182]

when i use dial up and browsing the internet, an error appears that saying" Generic Host Process for Win32 Services has encountered a problem and needs to close.  We are sorry for the inconvenience" and the error  signature contains: EventType : BEX     P1 : svchost.exe     P2 : 5.1.2600.2180     P3 : 41107ed6
P4 : netapi32.dll     P5 : 5.1.2600.2180     P6 : 411096ac     P7 : 0000a3c0
P8 : c0000409     P9 : 00000000 

when i click debug ,it stop the connection of the dial up but the icon of the dial up in the task bar it is there and when i click status, it dosent appear. pls help me about this


when i didnt debug the error, another error message (svchost error) appear again saying "the exceprion unknown sofware exception (0xc0000409 occured in the application at locaion 0x5b86a3c0".

[Comp Guy]

I used to have a similar problem using dial-up. My modem (generic and exteral) would make a click sound (like it did when it would disconnect), but my connection would litterally freeze, and I could not do anything with the connection icon and any program that would attempt to use the connection would also freeze. Not that this is of any importance now that I have cable, but I was just curious if anybody knew why this used to happen.

Sorry if I'm hyjacking the post by asking this.

[bonf182]

so what is the problem with this?

[viking]

You may try to reinstall your drivers for the modem, bonf182.

[bonf182]

my modem dont need driver becouse the mother board already detects the modem.

[Comp Guy]

You need to give more info.

Did you change something before it started happening?
Did you just get dial-up and have had it happen ever since?
Did you get a new modem?

Too much information is better than not enough.