tiscali broadband upgrade

[richenstony]

IF YOUR READING THIS POST!! THEN YOUR VERY ODD AS IT HAS NOFING IN IT!!

REPLYIED AT BOTTOM!! 

[viking]

I don't understand the question.

[Carbon Dudeoxide]

post scrapped i dont now how to explain it

Interesting....you could delete this topic or try to explain the question. Perhaps some of us here would know what you are talking about.

[Calum]

I bet I would know, I use Tiscali too so the question would have some meaning to me.

[richenstony]

RIGHT...

1:I upgraded my broadband to 8mbps
2: I was told my speed will deffer from time to time with in the 1st ten days
3: I was wondering if i could actaully exceed my old speed of 2.3mbps while my line was being tested for the new connection as my speed as already dropped from 2.3mbps to 1.7mbps ,  , .
4: I cnt understand why they need to drop my speed in order to give me more
5: Here is there covering letter i had sent via email


Dear Customer,

Your upgrade to Tiscali Max Unlimited is now complete.

IMPORTANT - Tiscali Max Unlimited customers

Please remember during the first 10 days whilst your maximum line rate is being established you are likely to experience some variations in speed and short breaks in your connection. This is normal and we would therefore request that you please refrain from calling Tiscali Technical Support until after the initial 10 day stabilisation period

[Carbon Dudeoxide]

3: I was wondering if i could actaully exceed my old speed of 2.3mbps while my line was being tested for the new connection as my speed as already dropped from 2.3mbps to 1.7mbps ,  Sad , .

This is normal and we would therefore request that you please refrain from calling Tiscali Technical Support until after the initial 10 day stabilisation period

Give it time, see if it improves. How long has it been since you upgraded?

[richenstony]

Oh im not to fussed about it going slow , its just im watching a lot of online movies latley and they buffer , and if there is a tiny break in the connection BYE BYE FILM

i upgraded yesterday but as soon as i did , BANG speed went down haha

[Calum]

Just wait for the 10 days they suggest.
They'll be performing tests etc to make sure your line can handle it and so on.
If it's not stabilized in 10 days, get back to them and ask what's going on, for now you'll have to live with it.

[Carbon Dudeoxide]

Don't worry man, I feel for you 

A few months ago, there was an earthquake couple hundred miles away. It destroyed several undersea Internet cables. My friends and I were stuck without internet for almost a month.

http://www.chinadaily.com.cn/bizchina/2007-05/25/content_880559.htm
Might be worth a look.