dvd/cd burner driver

[metricscaler123]

Hi People!!!
I just had windows(xp) reinstalled on my computer and now i cant burn cd's or dvd's!!!When i go to device manager there are no cd/dvd burning drivers,theres just one for my reader,does anyone know where i can download a driver?I have an hp pavillion computer and when i went to there web there was just driver updates to ins
tall and no driver's.Any help would be greatly appreciated thanks   

[patio]

The burner shouldn't need drivers in XP.

Is there more than one CD/DVD device in that machine ? ?

What are they labeled as on the front ? ?

Who re-installed it for you ?

[metricscaler123]

Hi yes i have two cd drives on the computer the burner is labeled hp dvd writer 400i i cant open it (i have to use a paper clip and there is nothing on the device manager to indicate i have a burner i used to work intill i had to get my puters windows reinsalled now...........nothin its like it wasnt there

[patio]

Sounds like the ribbon cable has come loose...check inside.

As always remove all power sources when working inside the machine and take anti-static precautions.

[metricscaler123]

Ok  i will try that talk to you in a bit thanks for the help hopfully it works!!!!!lol lol Hey whats anti static protection?
 

[patio]

Just make sure you are grounded. Dont walk across a fluffy carpet in slippers and reach in and grab a stick of RAM for instance...

They sell wrist straps but usually it is enough to be touching the metal chassis with one hand.