I was on my desktop and suddenly I got a system error pop up. After pressing OK the system completely froze for a half hour. Without any other way to restart I hard rebooted the computer. Now it takes me to the DOS window where it asks me to start the computer in safe mode, safe w/ networking, safe w/ command prompt, last good configeration, start windows normally, etc... I tried all available options but I get a quick flashing blue screen upon start up and the computer quickly reboots itself. I have some important files that I don't want destroyed, If the computer is inoperable I'd like to somehow retrieve the files and see if I can load them onto one of my flash drives or external hard drive, but I don't know if it's possible.
I have an HP Pavilion that comes with an in-system HP Recovery - usually it helps a lot, but this time it won't load (gives me blue screen when I try accessing it). I also have an Application and Drive Recovery DVD and Windows XP Operating System CD. Unfortunately, though, I can't seem to load either. When I pop them into the drive the computer just ignores them and takes me to the computer safe mode screen.
How do I get the system to load the CDs without Windows? I tried going to BIOs and setting order to CD-ROM first (which I read to do on a site), but the computer hasn't changed anything. If I have to enter DOS to load the CDs then I need to first know how to enter DOS without Windows. Thanks!
Operating System: Windows XP Home
PC: HP Pavilion