Ok, here's the issue: To get the wireless connection to work, I have to install the software with the CD that came with it. Because my CD Rom does not read CD's (that's a separate issue), I am unable to install it and it can not connect with the internet to search for the software online. So, I am in a bit of a catch 22.
If I could just get the IP address to work, I could connect to the internet and then get the wireless router to work. I could hook up that computer directly to the cable modem and go online that way. I don't want to do that right now because that means THIS computer does not have access to the internet, so I would not be able to get on here and find out what the problem is. (I only have one cable modem box and it is currently hooked up to this one)
Like I said before, I have been told that I have a "WIN sock" error and a corrupt IP address by the technician at my cable company. He says the error can be fixed, but it takes some technical skill and some time. I am hoping that one of you gurus can walk me thru it. Does anyone have any experience with this issue?
Or, does anyone know how to get my CD Rom working? That way, maybe I could go to CMD and then IPCONFIG/RENEW and fix it that way?? When I try that now it says it can't do it because it can't connect because the wireless router is not installed.
Please help....
Thank you.
Karin