Outlook 2002 and HTML

[janbeeu]

Even though, in the opitons, I have selected HTML for pagesetup for outgoing messages, any may I want to answer opens in plain text (in Word). If I want to answer, I have to open a blank page (it opens in HTML format) and copy and past the original message I want to answer to this blanc page.

Does anyone have any idea what is wrong here?

[soybean]

I'm using Outlook 2003, so yours may be different.  Do have this menu sequence, Tools, Options, E-mail Options (a button)?  If so, and you click on E-mail Options, do you see an option to "Read all standard mail in plain text"?  If so, unselect it an save.  Does that work?

[janbeeu]

Hello Soybean. Thank you for answering. Nope, the option "Read all standard mail in plain text" is not present in Outlook 2002. There are three options available for page setup: html, RTF or plain text. I selected html. Next there are two other options:
- Use Microsoft Word for e-mail messages.
- Use Microsoft Word to read messages in RTF format.
I checked both.

[patio]

Have you checked with any recipients to see if the emails are arriving in HTML style ? ?

[janbeeu]

Yes, they do arrive in html format