lockergnome was first place i found to get help as a newbie. i am an old man and much of this tech stuff was the subject of the science fiction of my youth. Forums and you knowledgeable younguns have saved me money, time, and bother. i feel dumb because the error message told me what to do. my daughter, lockheed martin engineer, would know immediately. the winsock fix didn't work, but i downloaded and stowed it away on external hard drive for the future.
i was missing the mswinsck.ock; it is suppose to be in windows\system32 as i found finally on the fourth page of a google search. you can download it from here
http://www.slamnet.org.uk/mswinsck.htmi've been a bit peeved. recently i took this computer to geek squad to get a new hard drive installed. they wanted to test memory. i say, okay. picked it up. home several days of quirkiness and i discovered diagnostic disc they left in dvd/cd drive. the problems intensified. a comcast installer told me of local computer, mom and pop store which was inexensive and good.
geek squad cast me 250, and this place, DTM Computer charged flat fee labor of 49 dollars. i had to get a new burner, a LITE-ON DVDRW LH-20A1P. i was going to buy Roxio for 80 bucks, but the tech said download CDBurnerXP free burn software. DTM cost me 49 for labor, burner 39 bucks for total of 88 plus 10 tip. they fixed the problems geek squad caused, installed new fan (geek squad missed that). the burner is fast and accurate; the software works better than Roxio. i plan to sue geek squad/best buy in small claims court. my brain is dulled by the whole mess.
i learned one lesson: check out local computer stores, they probably work to retain you as customers. anyway i was missing the ock. i want to know why it was missing. o well, scifi. i'm living in the future. do you know i have a small, mobile communicator? been alone here for a week, apologize for venting on you. what's yer fee for analysis?
stay away from geek squad!