Dell Inspirion Laptop shows empty CDs as full and will not write to them

[RMPKBW1]

Hi,

Our laptop will read and play CDs but when you try to write or copy to them it says to Insert new disc then it will not accept any disc.  I have updated the drivers and don;t know what else to do.  We use Windows ME edition.

Thanks,

Kevin

[Deerpark]

What burner program are you using?
When did this problem start?
What is the make and model of the laptop and burner?

[RMPKBW1]

The laptop is about 7 years old...It has been sitting on a shelf for a few years.  I am not sure about the burner, we just tried to save to the drive and it would not work.

[Deerpark]

I can't help you if you don't give me any information.

Have I understood you right that you are trying to burn data to a cd but it wont let you?
What program are you using when you try to burn?
Wat is the make and model of the laptop?

What drive are you trying to save?

[RMPKBW1]

OK...The computer is a Dell Inspirion 4000.  I am trying to save to the D: drive which is the CD drive.  I have tried to save pictures from my pictures and data from Excel but end up with the same results.  I don't know what burner, if any,  is already on the computer.  I tried to install a new burner I downloaded for free but it would not run.

[WillyW]

The laptop is about 7 years old...

This may sound silly, but out of curiosity I have to ask -  is it possible that the drive is a read-only drive?

Everest free software might id it.

[patio]

Agreed.
And to straighten out the terminology a burner is the physical drive
Burning software is needed to run the drive.
Copying would be burning in this case...