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Author Topic: Bluescreening on new laptop ..  (Read 2943 times)

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Zhaiphos

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  • Gangsta Dawg
    Bluescreening on new laptop ..
    « on: August 22, 2007, 01:42:27 PM »
    Well my school gave each student a laptop and it worked perfectly the first day in school, when I got home it started to get slow and eventually Bluescreened.. Can't read it cuz it resets instantly .

    I did open one of the logs (.dmg) with Windbg and this is what it says.


    Microsoft (R) Windows Debugger  Version 6.7.0005.1
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini082107-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805535a0
    Debug session time: Tue Aug 21 16:01:05.765 2007 (GMT+2)
    System Uptime: 0 days 0:11:41.377
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...
    Loading User Symbols
    Loading unloaded module list
    .......
    Unable to load image srvloc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for srvloc.sys
    *** ERROR: Module load completed but symbols could not be loaded for srvloc.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 100000D1, {720076, 2, 1, ec0e6505}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    Probably caused by : srvloc.sys ( srvloc+4505 )

    Followup: MachineOwner
    ---------



    Apart from that, at startup it says Mom.exe error, cannot start program.. and I dont know how to solve this either.
     Althought I did figure out what mom.exe is and it seems like it's the ATI Catalysator program or something ..

    Anyway these are the speccs for my computer ..

    HP Compaq 6715s - Sempron 3600+ / 1024MB / 80GB / 15.4" TFT / Radeon Xpress 1250 / Vista Home Basic


    AMD Mobile Sempron 3600+ / 2 GHz
    1Gb RAM
    O/S is not vista anymore .. the school reinstalled XP instead so that they'd run on less memory occupied or something ..
    ATI Radeon Xpressl 1250


    thats pretty much it..

    PLEASE .. i really need to solve this -.- getting on my nerves to stay on cpu for 10 mins and then bluescreen ..

    mektek



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      • OS: Windows 7
      Re: Bluescreening on new laptop ..
      « Reply #1 on: August 22, 2007, 02:44:30 PM »
      The best thing would be to take it back to school and let them look at it for you. It is probably under warranty/guarntee if it is new.
      Tiggered - adj : It's been tiggered
      A computer that was working until tinkering broke it