Yes, I changed a new cartridge already and it's the same. And then, I cleaned the roller and all area around the cartidge, I re-installed the print driver and it still prints the full page black page, just like the paper is permed into black even though the margin part, fully in black. I scanned with the Norton Anti-virus and no virus were found. However, 2 days ago, I noticed the printer was a bit strange. When it printed, the image is blurred (but the cartridge actually is full) and 1 hour later, I printed the same thing and it was 100% neat.