Help, Horrible resolution and color.

[Ian D.]

Oh god. My computer resolution and color are totally messed up. When I go to control panel and try and change my color and resolution all I can pick is lowest (8-bit) it's the only option i have... and my computer's had alot
better... I can't do System Restore because I guess it wasn't on. I think it's
running on Palettized mode. My computer says that's what it's running on when I try and open one of my programs. It says that it needs true color mode, at least 16-bit or 24 bit... Please can anyone help me?

I've got a gateway computer, pentium 4, 128-256 ram, high speed internet, Windows xp...

[Fed]

Start>Settings>Control Panel>System>Hardware>Device Manager...
Check your drivers.

[Ian D.]

Umm, disk drives, I got one...  I click on it it says it's running properly, i try troubleshooting but nothing happens when i click it... anything else I should do or check?

[Fed]

Check your Display Adapter Drivers.

[Ian D.]

It says the device is running properly

[kuszmania9999]

are u using onboard graphic?try reinstall it.

[Carbon Dudeoxide]

Is it a laptop or desktop computer?

How old is the laptop/Monitor?

[Ian D.]

The moniter is a LCD, and it's my third moniter. Probably within 1-2 years old this one. It's a desktop computer...  I don't know a whole lot about computer stuff when it gets into the deep stuff.. like example what i would do to reinstall the onboard graphic.. or if i even have one...

[Ian D.]

The last thing i remember that might have been the cause is maybe when a window popped up and was like are u sure u want use these new settings? (when i didn't do anything) put in "the" cd to use old settings or press ok for new, pressing ok might have u loose some data...
and so i was like what cd? and it's popped up before in the past and i just click ok because there's no way of getting out of that little pop up... the question wasn't exactly like that, but somewhere along those lines....

[Fed]

Download, unzip, install and run Everest Home Edition
Everest

Select Computer>Summary from the left hand screen.
Right click in the right hand screen & select Copy All
Paste the details in here.

[Ian D.]

Field   Value

Computer   
Operating System   Microsoft Windows XP Professional
OS Service Pack   Service Pack 2
DirectX   4.09.00.0904 (DirectX 9.0c)
Computer Name   KRAZYKOMPUTAH (This *censored*!)
User Name   administator
   
Motherboard   
CPU Type   Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name   Intel Rexburg D845GRG  (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
Motherboard Chipset   Intel Brookdale-G i845G
System Memory   512 MB  (PC2100 DDR SDRAM)
BIOS Type   AMI (08/17/02)
Communication Port   Communications Port (COM1)
Communication Port   ECP Printer Port (LPT1)
   
Display   
Video Adapter   NVIDIA GeForce4 MX 440 (Gateway)  (128 MB)
3D Accelerator   nVIDIA GeForce4 MX 440
Monitor   ViewSonic VP171s-2 [NoDB]  (PJJ0522A1003)
   
Multimedia   
Audio Adapter   Creative SB PCI128 (Ensoniq ES1371) Sound Card
Audio Adapter   Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]
   
Storage   
IDE Controller   Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive   Floppy disk drive
Disk Drive   ST380021A  (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive   HL-DT-ST DVD-ROM GDR8160B  (16x/48x DVD-ROM)
Optical Drive   LITE-ON LTR-40125S  (40x/12x/48x CD-RW)
SMART Hard Disks Status   OK
   
Partitions   
C: (NTFS)   76316 MB (11999 MB free)
   
Input   
Keyboard   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse   Logitech USB WheelMouse
   
Network   
Network Adapter   Intel(R) PRO/100 VE Network Connection  (24.76.125.64)
Modem   GTW V.92 Voicemodem
   
Peripherals   
Printer   Canon Bubble-Jet BJC-4100
Printer   Microsoft Office Document Image Writer
USB1 Controller   Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller   Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller   Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller   Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device   Intel(r) PC Camera CS110 #2
USB Device   Logitech USB WheelMouse

[Fed]

NVIDIA GeForce4 MX 440 (Gateway)  (128 MB)

Armed with the above info go to the nvidia website, download and install the latest drivers.
http://www.nvidia.com/page/home.html
You will have to navigate through the 3 boxes and keep your eyes open for removal directions for the old drivers.
(The disk it was asking you for was probably the xp disk.)

[Ian D.]

IT'S FIXED!!!!!!!!!!!!!!!! YESSSSSSSSSS!!!!!!!! THANK YOU EVERYONE AND ANYONE WHO HELPED ME, YOU GUYS RULE I'M BACK TO NORMAL!! W000T! THANK YOU!!!!