Unable to understand.

[Ivy]

I have downloaded comodo a few days back , and im a little unsure about what to do every time its prompts me to either 'deny' or 'allow' a function, everytime i login it asks me to allow or deny various applications, today it displayed this message:
Cannot communicate with windows terminal service ,XP fast user switching is disabled.
im not sure what this meant, could anyone help me understand all this.pleeease
thanks
P.S I can post all the messages displayed when i try to login if required. thankyou

[Comp Guy]

Was the message from Comodo or was it a system alert?

[unlovedwarrior]

yes please post them. i tryed to upload some of pics of my comodo and what i allowed and blocked but the file was to big so if you now of a site where i can upload it for you to dl it might help you.

and can we get a mod to move this thread to the right place

[Comp Guy]

How come you aren't a mod?

[unlovedwarrior]

dumnno  bad grammer

[DeltaSlaya]

Why is this in the FAQ Solution Database, who moved this here . . .

[The Saviour]

I know this may not help you...but, let me ask you some questions...

1)  Is your computer connected to a router?
     If so...you have no need for a software firewall, such as Comodo, Norton, or any other third party firewall software program.  The reason being...the router has its own hardware firewall installed that will protect your computer.  There's really no need for a software firewall program.

2)  Does your computer have a DSL, Cable, or other broadband connection, but is not connected to the router?
     Then you should definitely have a software firewall installed on your computer.  While the pre-installed Windows Firewall is sufficient for blocking most inbound attacks, it does not monitor any outgoing applications.  However, contrary to popular belief, the Windows Firewall is sufficient for todays needs...though you will find other opinions...and opinions come a dime a dozen.
     The same goes for having a dial-up connection...a software firewall is needed here, as well.

So why you're trying to figure out how and why you're using Comodo...ask yourself the above two questions and then make a decision whether or not you want to continue learning this program or not.

[Ivy]

2)  Does your computer have a DSL, Cable, or other broadband connection, but is not connected to the router?

yes i have broadband connection and my computer is not connected to a router.

Was the message from Comodo or was it a system alert?

that message was from comodo.

[The Saviour]

Ivy...

Follow the instructions, here, to turn on Fast User Switching.

When using any firewall software...

1)  If this is a new installation of Comodo...it will need to learn what applications you use that need access to the Internet.  So if you click on a link to your browser or open your email program or any program, for that matter, that requires access to the Internet...Comodo will display a dialog box asking if you want to allow or deny this appication from accessing the Internet.  If you know the program Comodo is referring to, i.e., ie.exe...this is Internet Explorer...it's not hard to figure out that you'd want Comodo to allow this.  There should be a check box to remember your decision or answer...so Comodo won't bother you with that particular application again...this is its way of learning.

2)  The same goes with any application you use that requires Internet Access...be it Outlook Express...AVG...etc., etc.

3)  Now we don't know all the software you have installed on your computer that requires Internet access, but just be careful you don't deny a program that needs access...otherwise...you'll be scratching your brain trying to figure out just what went wrong.

4)  If you're not sure you should allow or deny a program...give us a shout when you get the Comodo dialog box and we'll be more than happy to walk you through your decision...

-Good Luck!

-Steve

[Ivy]

But Saviour i was not tryin to switch users when that message was displayed!!!!!!.
 thanks for the 'remember my answer to this question' information , i saw it there but i didnt know how to use it, thanks now i know .
 and yes there is one program im not sure about i will just logout and then login and i will copy it and display it here , i always deny that program but im not sure if i should.

[unlovedwarrior]

thanks for the move fed

[Ivy]

here is the program i keep denying
BB_Custom Message FFC application is trying to connect to internet.
Application.BB Custom Message.exe
Remote.Port 81-TCP
Parent.BBClient.exe
this is the program.

[The Saviour]

Ivy...

It is safe to allow...

Please see this.

[Ivy]

Wow thanks Steve , now i will allow it henceforth, thanks so much.
but could you tell why my computer was displayed that switching users message when i was not really tryin to switch users?
thanks again .

[The Saviour]

Do you have multiple users on your computer?

There may have been a program that was accessing the Internet which applied to all users on your computer.

Fast user switching allows you to change users without closing applications or logging out.

[Ivy]

I dont understand , im the only one who uses my computer, this is my personal computer ,right now when i logged in again comodo displayed this message:
Cannot communicate with windows terminal service , XP  fast user switching is disabled.

[Ivy]

geez Saviour isint online!!!!! ......how much more do i need to wait??
Dosent anyone else know about this?

[The Saviour]

Ivy...view my previous post and Turn fast user switching on, please...

[Ivy]

The thing is Saviour that im not tryin to switch users!!!!!! does my comp do that on its own ?im not having multiple users on my computer, its mine and mine alone.

[Ivy]

Shall i turn fast user switching on?

[patio]

Certain services depend on having other services running to operate properly...
Comodo wants to be able to use terminal service.
Terminal service needs fast user service to be on to run properly...
It has nothing to do with you having ony one user ....the service needs to be turned on or Comodo will continue to throw fits.

[Ivy]

Thanks a lot for the reply Patio, im on User Accounts , where do i go from here to turn the fast user switching service on?
I went from administrator in my start menu to user accounts.
Thankyou.

[patio]

Here Ya Go

[Ivy]

I tried to view todays logs in comodo but it stopped responding, and when i try to close it it says that 'the program cannot be closed because it is locked by the system', could anyone please tell what this means, and what to do to fix it. thanks

[Ivy]

Now even my internet wont work , i had to logout and restart and then go to CH through the advertisment page that comes through my isp, that is sifi adds, please help.

[Ivy]

Ivy...view my previous post and Turn fast user switching on, please...

im gonna do just what Saviour told me to do since it seems to be one of the two options that come up.

 (In the Select logon and logoff options dialog box, choose one of the following:

To specify that a user's programs remain running when another user logs on to the computer:

• Select the Fast User Switching check box.

If you select this option, programs do not shut down when another user logs on to the computer.

To specify that programs shut down when users log off the computer:
 
• Clear the Use Fast User Switching check box.

Programs automatically shut down when users log off the computer, and the computer will run faster for the next user who logs on.
 
• Select OK.)
im talkin about the options here, cause i need to fix this quick as im facing other troubles because of it too.
Thanks for help anyway.

 
 

[Ivy]

When i go to Select Logon and Logoff options ,below it displays two options
1)use the welcome screen
2)use fast user switching
but my antivirus again and again stops me from checking the second option (use fast user switching), it displays this message.
A Suspicious script has been detected!
the file mshta.exe contains suspicious scripting activity and has been stopped.Shall i stop this script or allow it?
please help!!!!!!!
 

[The Saviour]

Ivy...

Please read this.

This script is an essential Microsoft Operating System script and should not be terminated unless it's causing problems.

In this case, I don't think it is...

What antivirus software do you have installed?

[Ivy]

i will allow it this time, and im using macafee.
 im gonna chose the 2)use fast user switching option and allow the scripting activity.
thanks a lot

P.S. i was waiting since yesterday for help.

[Ivy]

Thanks a lot for help, my problem is solved finally. thanks again.

[The Saviour]

You're welcome Ivy...

In the future...if you have any question about any process(es) that should, or should not be running on you computer, just visit the following pages and click the image for the Process Library...it's a very useful tool when and if you run across a process you're not too sure about...okay?

Malware Guide
Windows Tune-up Guide

Good luck!

[Ivy]

Oh thanks so much Saviour ! i was myself thinking where can i get the info about all these processes!
thanks a lot

[The Saviour]

You're welcome, Ivy...

Sorry it took me so long to get back to you...

I'll try not to let it happen again...

-Steve

[Ivy]

Thanks again for the previous help Saviour ,
i have a doubt though, whenever i turn off my computer the settings are again changed, then my comodo again displays the same message, do i have to check the settings every day?thanks again.

[The Saviour]

Ivy...

What you are experiencing is one of the reasons I uninstalled Comodo from my computer.

Even though it's in its learning stage...and is a very good firewall program...the constant alerts...even when you tell it to remember your answer are quite annoying.

Whether or not you want to live with it or not...well...that's entirely up to you.


-Steve

[Ivy]

oh got it, thanks a lot Steve.

[The Saviour]

You're welcome...

[arummani]

windows xp having a user control option, which only the adminstaarator can modify, if u are in a admin user, create a anothrr user , and try giving all authentication for all user  , , and try the same
ok

[Ivy]

 Thanks Arummani ,
Lets see if i have to do that (what do you say Steve?) but maybe i should just ignore comodo's fits, or check it manually every time i switch on the comp.
thanks again

[The Saviour]

Ivy...

If you're going to use Comodo...it will continually learn from your Internet habits.

The best thing to do is allow it to learn and always make sure you tell it to remember your answers.

In addition...stay on top of the processes that run on your computer...knowing which of them should be allowed...and which shouldn't.

[Ivy]

Got it, thanks Steve.

[Ivy]

My antivirus was checking for updates , but on the main console it was given updates not recommended , so i denied it from updating , but it would show up after every 5 minutes so i asked comodo to remember my answer.....and now i was told that i need to let it update , what do i do now, Comodo dosent allow it to update!!!!!!!!!
please help.

[Ivy]

Ok heres what i did, i went to comodo console , from there i went to Component moniter  and from there to application moniter and there i clicked on McFee updates which was set on deny, i went to edit and changed its settings back to allow.
now comodo is letting it connect to the internet.

[The Saviour]

You're getting pretty good at this...

You do learn pretty quick.

[Ivy]

Thanks a lot Steve .

You're getting pretty good at this...

You do learn pretty quick.

.........with an inspiration of a ''wise man'' who wouldnt!!!!
All thanks to you.