I have the same issue as the original poster.
I had installed a Child Watch type program onto my computer a while back-it has since expired. I have lost the password. I contacted support, however they told me that they are not able to retrieve my password.
I am running Windows XP, and can start up my computer fine. The only issue is that I need to install the program from my computer.
If anyone has an answer that would be fantastic.
(Even more fantastic if it was a free way)
Thanks!
<3 Linds